Volkswagen of Inver Grove
Inver Grove Heights, MN
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I was very pleased with my experience from beginning to end. I set up an appointment with Tim and he was expecting me and he had a few ideas of some cars I would like, based on a previous conversation. end. I set up an appointment with Tim and he was expecting me and he had a few ideas of some cars I would like, based on a previous conversation. I had to get a car quickly as my former car's engine died. It's a busy time of year-Christmas-- and I have a lot of driving to do, through the end of the year so I was a bit anxious. Tim made my experience enjoyable. I bought the first car we test drove. Tim made everything easy and fun! I love my car and I'm so grateful to have a dealer that I trust. This is my 4th car with Volkswagen of Inver Grove Heights (formerly Saturn). Thank you and I'll definitely recommend my friends and family to Tim Anderson. More
We currently have a meeting scheduled with the dealership. At this time, the dealership is assuring us that they plan on resolving the conflict and intend on satisfying or concerns. dealership. At this time, the dealership is assuring us that they plan on resolving the conflict and intend on satisfying or concerns. More
Jennifer was very polite and professional. She answered my questions and researched the ones she was unsure of. Then she followed up with me right away. It is obvious she cares very much about customer s my questions and researched the ones she was unsure of. Then she followed up with me right away. It is obvious she cares very much about customer satisfaction. I would definitely recommend VW of Inver Grove. More
Car purchasing can be stessful. BUT Jamie the salesperson was awesome and it was a pleasure. Matt was thorough in explaining every detail in the financing process. Everyone I met was friendly a salesperson was awesome and it was a pleasure. Matt was thorough in explaining every detail in the financing process. Everyone I met was friendly and helpful. The dealership exudes success in a purchase of a new vehicle. I bought a VW Golf again after experiencing a great run with my first one. I love my car and couldn't be more pleased. Jamie and Matt made it a painless process and it was the first time my car purchasing experience has been fun, informative, and painless. Thanks to all at Inver Grove VW! More
We drove to Inver Grove with the intention of driving home in a new Beetle and that is exactly what we did. I had spoken to Gary on the phone the previous day. He greeted us at the front door and from st home in a new Beetle and that is exactly what we did. I had spoken to Gary on the phone the previous day. He greeted us at the front door and from start to finish was courteous and professional. He went over all aspics of the new car and made sure that we understood all functions. He made sure we understood the entire process of purchasing and what we were waiting for each waiting period. He showed us around the service dept. and told us what to do if the car needed to be brought in. We were pleased with the price of the new car and it was what we expected as we had done our research. Although we got a little less for our trade in than we hoped...it was what my husband figured we would get. Overall we had a very pleasant experience and would highly recommend Inver Grove and especially Garye More
Since the Volkswagen Beetle was re-introduced back in the early 2000's - I've been in love. After hearing such wonderful recommendations from my co-worker - from the customer service she experienced in the early 2000's - I've been in love. After hearing such wonderful recommendations from my co-worker - from the customer service she experienced in the front, to the expert knowledge and friendliness in the back - I knew that Inver Grove Volkswagen was where I wanted to purchase my new Beetle. Amber was my Sales Consultant, and she was amazing. She was so enthusiastic, knowledgeable, happy and FUN - a true sweetheart to work with. I also had the pleasure of working with several other people, including: Brian McCulley, Angie Nalipinski, Matt Carstenbrock, and Nick Marsh - all with the same attitude as Amber. They truly took care of me and my family. (Thank you!) I would recommend Inver Grove Volkswagen and Amber to anyone; in fact, I already have. =-) I love my new car, and I look forward to doing future business with the great team at Inver Grove in the future. More
I leased a 2013 passat SE from Gary. He was very knowledgable and made sure everything (Sirius radio, iPhone connected to Bluetooth) was set up in my car before I left the lot. knowledgable and made sure everything (Sirius radio, iPhone connected to Bluetooth) was set up in my car before I left the lot. More
Jim DeGenero provided excellent service to me in my purchase of a pre-owned Volkswagen Tiguan (2010). I came in to test drive one about two months ago and explained that I would be ready to purchase i purchase of a pre-owned Volkswagen Tiguan (2010). I came in to test drive one about two months ago and explained that I would be ready to purchase in 30-60 days. Jim's follow-up & patience with me were phenomenal. He called and emailed bi-weekly, as to not overwhelm me & didn't come across too pushy during the 30-60 days. That approach is one of the reasons why I decided to come back to InverGrove when I was ready to purchase. On the day that my vehicle was ready and paper signing, Jim showed how very knowledgeable about the car he was as he walked me through every aspect of the car. I would refer anyone to Jim @ Inver Grove. More

