Volkswagen of Kirkland
Kirkland, WA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 57 reviews
Never have I ever been told I wasn't allowed to drive a car. My car shopping has mostly narrowed down to a Focus RS or a Golf R to replace my S4. I went in to look at three Golf R's they had on the lot, an car. My car shopping has mostly narrowed down to a Focus RS or a Golf R to replace my S4. I went in to look at three Golf R's they had on the lot, and was told by Cinthya that I was only allowed to drive it if I was buying it. I asked her if I was supposed to go searching for a Golf R somewhere else, test drive it, then come back to VW of Kirkland if I wanted to buy one of theirs; she said, "Yes. It's a rare and expensive car". It is neither of those things. VW of Kirkland has the distinguished honor of being the only dealership to have ever genuinely pissed me off. More
Brought in a "new to us" VW for service.Kenny, our Brought in a "new to us" VW for service. Kenny, our Service Rep was great!!!!! Took the time to answer any, and all questions, and help out in any w Brought in a "new to us" VW for service. Kenny, our Service Rep was great!!!!! Took the time to answer any, and all questions, and help out in any way he could! What an asset he is for the Service Department and Dealership!!!!!!!! More
Management ignorante and only workers out there are so nice. Be aware and make sure to double check if you need any service to be done, that they suggest or NOT suggests!!! nice. Be aware and make sure to double check if you need any service to be done, that they suggest or NOT suggests!!! More
Outstanding Service Initially there was push back matching the deal from other dealerships, but Evan worked hard to find me the best deal out there in the color and conf Initially there was push back matching the deal from other dealerships, but Evan worked hard to find me the best deal out there in the color and configuration I wanted. Evan and Jesse walked me through the paper work quickly and smoothly and also provided and excellent introduction to the vehicle and all the modern features More
Great team James and his manager were incredibly agile and precise on their responses. I felt informed and I got all the support needed to make my decision. At t James and his manager were incredibly agile and precise on their responses. I felt informed and I got all the support needed to make my decision. At the end, I acquired a beautiful Passat 1.8 TS and I couldn't be happier. Thanks! More
Such great service, patience, and kindness! The service agents at this VW are the BEST! They really offer so much help and make sure your time at VW is comfortable. The car was in the best of ha The service agents at this VW are the BEST! They really offer so much help and make sure your time at VW is comfortable. The car was in the best of hands and came back much cleaner than I brought it in too! Thanks! More
Amazing service From the time I entered the really clean service area until the time I left;I was treated with the utmost respect. Good quick service, free coffee ord From the time I entered the really clean service area until the time I left;I was treated with the utmost respect. Good quick service, free coffee ordered, kept abreast of how long I would be at service area, offered a rental if needed and told exactly what was wrong. It was fixed immediately and I was on my way with recommendations. A truly excellent experience. Thank you so much. More
2019 Golf R Buying Experience Sales staff professional/knowledgeable and not pushy. Enjoyed the experience and the staff made it easy. Would highly recommend Sylvia in Sales-very p Sales staff professional/knowledgeable and not pushy. Enjoyed the experience and the staff made it easy. Would highly recommend Sylvia in Sales-very pleasant and knows the product she is selling. More
At-Ease experience! VW of Kirkland Thank you making my first time car buying (at 76) experience such an easy one. Sylvia was my sales person and she was so friendly and informative and Thank you making my first time car buying (at 76) experience such an easy one. Sylvia was my sales person and she was so friendly and informative and put me at ease the minute I met her. Staff a 10 +. All staff members explained procedures every step of the way. Always asking if I had questions - they made sure I was well informed. From Sylvia meeting us to the final paper signed it really was a great experience. My celestial metallic silver 2016 Toyota is now named Sylvia. Thank you. Sandy Scollard Kenmore, WA More