I was asked to write a review from the dealership for a
car I bought but have not seen and do not have. I was told that someone named Crystal would be in touch with updates on when my car would arrive. The
car I bought but have not seen and do not have. I was told that someone named Crystal would be in touch with updates on when my car would arrive. The only time I heard from Crystal was when she asked me to write a review. I purchased a car , was told by the manager that the car was in Knoxville and would arrive in a week. Then he said two weeks. When we reached out to our sales person we were told it was in ‘port’ and would arrive in 7-10 days. I drove through the lot, saw several Atlases in stock. Asked my sales person about the status, told my car wasn’t there and it would be another 7-10 days. Asked for confirmation of where it was and was sent a generic email saying ‘in port’ with no ETA listed. How can I be told 7-10 days if no ETA is listed?? Meanwhile, my car is listed for sale on the website with the description ‘in transit’. I am currently seeking legal options to cancel the sale due to false advertising and a bait and switch tactic. If you are looking for a car, do NOT shop here.