Volkswagen of Marietta

Service Thanks to Brad (my VW service advisor) who is always great with me. Really trust him and his suggestions. He is the reason I keep coming back there. Thanks to Brad (my VW service advisor) who is always great with me. Really trust him and his suggestions. He is the reason I keep coming back there. Honest & trustworthy. More

Used Car Engine Failure after One Year We purchased a used 2016 Hyundai Elantra from this dealership about one year ago with only 50K miles and already had a major engine failure and the en We purchased a used 2016 Hyundai Elantra from this dealership about one year ago with only 50K miles and already had a major engine failure and the entire engine is going to have to be replaced. I understand this may be a Hyundai issue and I purchased from a Volkswagen dealership, but I would be wary of purchasing any used vehicles from this dealership, ESPECIALLY anything that is not a Volkswagen. I am a military member and was basically told they will have no part in assisting me with a major failure on the vehicle they sold me. Now I am going to be jumping through hoops to repair a bad vehicle sold to me by this dealership. More

Excellent!!! KT did an excellent job! I was impressed by the dealership! I will be back for additional preventative service in the very near future, i.e.; oil cha KT did an excellent job! I was impressed by the dealership! I will be back for additional preventative service in the very near future, i.e.; oil change, etc... More

Informative Kurt help me and made sure I felt welcome into the VW family. He answered all my questions, minor or major questions. He told me about my car and how Kurt help me and made sure I felt welcome into the VW family. He answered all my questions, minor or major questions. He told me about my car and how he is available for any questions in the future. Good first experience. More

Best service ever. VW of Marietta constantly goes above and beyond in every aspect of their service. They have friendly staff like Lisa, Amanda and Tom, and I’ve always VW of Marietta constantly goes above and beyond in every aspect of their service. They have friendly staff like Lisa, Amanda and Tom, and I’ve always felt comfortable with the way they handle my car and any repairs needed. Would recommend them 100%, even over any other VW Dealerships I’ve visited. More

Flexible and honest I had a 9:30am appt. for regular 150,000 mi service and to diagnose why my car was cranking slowly. That morning, my car wouldn’t start! Completely de I had a 9:30am appt. for regular 150,000 mi service and to diagnose why my car was cranking slowly. That morning, my car wouldn’t start! Completely dead, no lights. I called Robert, my advisor, and he offered the number to a local towing company, but I declined because we have AAA. He introduced himself once I arrived and assured me that they will figure everything out. Later on that afternoon, Robert called me to inform me that the positive battery cord was corroded (hence why it wouldn’t start) and he highly recommended replacing the serpentine belt and AC belt (worn and cracked). I went ahead and did so because this is a 2006 car with 150k miles on it. Robert was honest and told me that the car would need to be kept because of the work that needed to be done. He said about Friday at 5pm, but it was ready by 2pm (I dropped it off Wednesday afternoon). I’m very happy that my car runs well and I appreciate the honestly I received. More

Hard work! There was a host of people who worked very hard to make us a great deal; Misha (sales person), Robert (sales MGR), Desiree (finance MGR) and Cary (par There was a host of people who worked very hard to make us a great deal; Misha (sales person), Robert (sales MGR), Desiree (finance MGR) and Cary (parts specialist). Their combined efforts had me in and out, in under an hour. If you’re considering a new or used car purchase, I would highly recommend this dealership. Amazing experience! More

Great service The services was prompt and the reps were kind and knowledgeable. I have visited this location several times and the service is always great! Thanks! The services was prompt and the reps were kind and knowledgeable. I have visited this location several times and the service is always great! Thanks! More