
Volkswagen of Moon Township
Moon Township, PA

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236 Reviews of Volkswagen of Moon Township
Always great experience Always great to deal with. Had car towed in Tuesday and was in and done by Friday even with all the work that was booked, they still got me in and fix Always great to deal with. Had car towed in Tuesday and was in and done by Friday even with all the work that was booked, they still got me in and fixed by the weekend. Thanks again for your great work More
SERVICE Service Advisor was great! The fact I was lead to believe the State Inspection and Emissions were included when I bought the car. The cost of $50+ for Service Advisor was great! The fact I was lead to believe the State Inspection and Emissions were included when I bought the car. The cost of $50+ for emissions was excessive. Had I known I had to pay this, I would have had the work done closer to home. Live and Learn. More
Very satisfied with my first car I received great customer service. My visit was a little timely. Would recommend doing credit check before coming to dealership. Other than that, I ha I received great customer service. My visit was a little timely. Would recommend doing credit check before coming to dealership. Other than that, I had a great experience More
Amazing Thank you to Rich Brooks for his great sales experience! Everyone was awesome! Frances in service was very friendly and the finance team was quick and Thank you to Rich Brooks for his great sales experience! Everyone was awesome! Frances in service was very friendly and the finance team was quick and got things done! More
Friendly and easy service Alexa at Day Apollo Volkswagen was super nice and easy to work with! She made our trip up from WV super easy and relaxing! We knew what we wanted and Alexa at Day Apollo Volkswagen was super nice and easy to work with! She made our trip up from WV super easy and relaxing! We knew what we wanted and the payment we wanted and she did her best and got us everything! Thanks Alexa! And thanks Day Apollo we love our atlas! More
Excellent I’ve had great experiences with this dealer all around - buying and service, since 2016. I had an appointment scheduled for an inspection, but they we I’ve had great experiences with this dealer all around - buying and service, since 2016. I had an appointment scheduled for an inspection, but they were running behind. A loaner car was offered free of charge. I like that they wash my car too!!! More
Exceptional Service as Usual I went into the shop on 5/12/18 because my check engine light came on. I went in and talked to Joe Mazzochetti in the service department and my visit I went into the shop on 5/12/18 because my check engine light came on. I went in and talked to Joe Mazzochetti in the service department and my visit was off to a great start. Joe told me about some mandatory prices, that were more than fair, and offered me some coffee and refreshments in the waiting room while my car was being looked at. My car was all done in a timely manor and I was told that my car was all ok and needed a replacement valve in the engine which didn't cost all that much. Joe gave me the final bill and explained all the costs on sheet and made sure that I was aware of what was on there which was awesome because I don't like hidden costs, nobody does. I left the dealership that morning feeling so happy about my car being fixed, AND CLEANED! Day Apollo VW is filled with some of the best employees I have ever dealt with at a car dealership and I will continue to bring any and all my car needs to them. Thank you so much Day Apollo. More
Purchased used vehicle Purchased a used Ford F-150 a month ago. First off they advertise that all their pre-owned vehicles go through a inspection and will meet DOUBLE state Purchased a used Ford F-150 a month ago. First off they advertise that all their pre-owned vehicles go through a inspection and will meet DOUBLE state requirements. Well they did not put tires on the truck and the tires are barely legal!! They told because it was they gave me such a good deal. It was the LISTED price!!! I didn't haggle they didn't give me any discounts or anything! So how's it my fault? The tires definitely should have been replaced. Then a few days after having the truck i noticed a noise when applying the brakes. I took the truck back to them they told me there was nothing they could find. I took it to a Ford service center and they had to replace the pads because Day Apollo put crappy brake pads on it and one was loose!! Ridiculous if you ask me. And believe me I'm not one to do this or complain but I spent $30,000 there and think I deserve better. More
Thorough and thoughtful Day Apollo found what was wrong with my car, took me through the analysis, told me what was covered and what wasn’t, and clearly explained the process Day Apollo found what was wrong with my car, took me through the analysis, told me what was covered and what wasn’t, and clearly explained the process and costs involved. They never pressured me and always kept me informed. Joe, my service guy, was down to earth and checked in with me regularly during the repairs. He was apologetic about the inconvenience and offered me a loaner car, which was more luxurious than the car I regularly drive. My car now runs great and no surprises on the bill. Great experience overall. More
Prompt, professional, curteous. I was greeted and "waited on" immediately. All services and repairs were explained thoroughly. I received a beautiful rental since my car had to have I was greeted and "waited on" immediately. All services and repairs were explained thoroughly. I received a beautiful rental since my car had to have a few overnight stays to complete the work. Joe M. assisted and informed me of every detail. I'm very appreciative. It was a painless and professional in every way. More