Volkswagen of Murrieta

Excellent customer service. Travis is wonderful both times I have encountered his service. Thanks Travis Travis is wonderful both times I have encountered his service. Thanks Travis More

VW Murrieta is by far the best dealership I've been to. I was greeted promptly by the service manager, Frank Madrid, and he was truly kind and patient with me. He kept me informed of everything that was go I was greeted promptly by the service manager, Frank Madrid, and he was truly kind and patient with me. He kept me informed of everything that was going on, what the expected next steps were, as well as what could happen if xyz didn't work. It was truly appreciated. Frank was amazing and his honesty and transparency were refreshing. I will definitely be making the drive back to VW Murrieta when I need my car serviced again and I plan to purchase a vehicle directly from this dealership. Thank you again, Frank. You're truly appreciated. -AR More

VW Murrieta Service department provided excellent customer service and was timely in the completion of the maintenance check! Appreciated the follow up and updates by the Service Advisor. customer service and was timely in the completion of the maintenance check! Appreciated the follow up and updates by the Service Advisor. More

Well run dealership salesman was excellent. Finance manager was even better. I would definitely buy a car from you again. Finance manager was even better. I would definitely buy a car from you again. More

I shopped around looking to purchase a GTI and contacted a few dealerships. Most wanted to play games and not be transparent with their prices. I contacted VW of Murrieta and spoke to Stephan and LeeAnn and a few dealerships. Most wanted to play games and not be transparent with their prices. I contacted VW of Murrieta and spoke to Stephan and LeeAnn and they were very friendly and provided a great quote on the vehicle I was looking at. No games just friendly honest customer service. I made the drive out to Murrieta from the Yucaipa area and it was well worth the drive. Everyone one I worked with from Megan and Jason in finance to the sales manager and especially LeeAnn were great! LeeAnn went over all the features of the car and made sure all my questions were answered. If you’re shopping for a VW give Murrieta a call and you won’t be disappointed. Love my new 2026 GTI S and smile every time I get in and drive it! More

I took my car in for service and Travis Benedict took care of me. When the service was done he informed me of what else should be taken care of. The service here is great and I have never had any issues care of me. When the service was done he informed me of what else should be taken care of. The service here is great and I have never had any issues with Hendrick Volkswagen of Murrieta. More

Kevin Redd has assisted me with a couple of issues that arose with my 2025 leased Tiguan. He was most courteous and prompt to have these issues addressed. I find the customer treatment excellent at this arose with my 2025 leased Tiguan. He was most courteous and prompt to have these issues addressed. I find the customer treatment excellent at this dealership, also when I interact with Jeremiah Edwards during the yearly process of surrendering and picking up my Tiguans. I must also commend Alex (sorry, didn’t learn his last name) who accompanied me when I picked up my latest Tiguan this past February. I drove around the block, just so I could get acquainted with the new dashboard and gear shift. He was extremely courteous and patient. Keep up the excellent work! More