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Volkswagen of Nanuet - Service Center

Nanuet, NY

4.3
90 Reviews

90 Reviews of Volkswagen of Nanuet - Service Center

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August 03, 2023

Great service department. Pulled in before my 1pm appointment for 10k mile service, pulled out at 1:30. Very thorough, pleasant, and convenient. More

by LTDesigns4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Aug 03, 2023 -

Volkswagen of Nanuet responded

We're glad to know you had a great and efficient service experience at Volkswagen of Nanuet! We always aim for thoroughness and convenience. Thanks for the positive feedback, we appreciate it!

July 31, 2023

Staff are very attentive. Chrys exhibit a lot of patience explaining how the coupons work on my VW Tiguan service visit. The service manager Mr Sterling earn his job title as More

by hopeforme842015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Mckenzie, Chrys Kenney
Aug 02, 2023 -

Volkswagen of Nanuet responded

We appreciate your feedback and are glad to know our team, especially Chrys and Mr. Sterling, were able to assist you during your Tiguan service visit at Volkswagen of Nanuet. Thanks for choosing us!

July 10, 2023

Chrys was very professional, and courteous. He got us a loaner car for the duration while my car was being repaired. The services were done as he stated, and for no charge. Highly recommended V More

by JohnEg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Jul 11, 2023 -

Volkswagen of Nanuet responded

Thanks for the great review, John! We're glad to hear that Chrys provided you with professional and courteous service at Volkswagen of Nanuet. We appreciate your recommendation! Have a wonderful day!

July 10, 2023

Chris was fantastic informative and understanding. He kept me up to date as necessary during the process. He called when indicated when the part needed came in and scheduled the appointment quickly. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Jul 10, 2023 -

Volkswagen of Nanuet responded

JD, thank you for the kind words! We're glad to hear that Chris provided you with fantastic service and kept you informed throughout the process. We appreciate your business and hope to see you again at Volkswagen of Nanuet!

July 03, 2023

Service guy was great ! ! Had an issue with sunglasses holder and he was like no problem he was great More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Jul 05, 2023 -

Volkswagen of Nanuet responded

Michele, thank you for the positive review of Volkswagen of Nanuet! We're glad our team could assist with your sunglasses holder. If you ever need anything else, don't hesitate to reach out. Have a great day!

July 03, 2023

Andrew went above and beyond when dealing with my roof leak situation. He was proactive in reaching out and giving me status updates. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Jul 05, 2023 -

Volkswagen of Nanuet responded

James, thanks for the great review! We're glad to hear that Andrew provided exceptional service during your vehicle repair and kept you informed throughout the process. We appreciate your business and hope to see you again at Volkswagen of Nanuet!

June 11, 2023

Andrew & his boss always go out their way to get my needs met. Truly amazing service , kind, understanding, friendly. More

by yoledinie16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Mckenzie, Andrew Luquis
Jun 12, 2023 -

Volkswagen of Nanuet responded

We're thrilled to hear that Andrew and our team at Volkswagen of Nanuet went above and beyond to assist you! Thank you for sharing such a positive experience, and we look forward to seeing you again soon!

May 23, 2023

Took care of car in timely fashion friendly people very clean and pleasant atmosphere dealership. More

by judi.cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Mckenzie, Chrys Kenney, Andrew Luquis
May 23, 2023 -

Volkswagen of Nanuet responded

Thank you for the review! We appreciate your support and hope to see you back again at Volkswagen of Nanuet. Safe travels!

April 29, 2023

I went to VW of Nanuet to get an oil change, Chrys was really nice and provided a nice experience. He even recommended other service thinking about the car performance and safety. I recommend this servic More

by Roger Linares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys, Andrew.
May 01, 2023 -

Volkswagen of Nanuet responded

Hi Roger, we are so glad to hear that Chrys provided a great experience for you. Thank you for choosing Volkswagen of Nanuet for your oil change needs. We hope to see you again down the road!

April 26, 2023

Very efficient customer service response. The work was performed quickly and correctly. I’m happy. More

by aceconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 26, 2023 -

Volkswagen of Nanuet responded

Your satisfaction makes our day! Thank you for choosing Volkswagen of Nanuet.

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