Volkswagen of Naples

Easy does it at VW of Naples Dealing with VW of Naples was calm and easy. Bob Lombardi, John Joseph and VW associates made sure we were satisfied customers. The dealership teamwo Dealing with VW of Naples was calm and easy. Bob Lombardi, John Joseph and VW associates made sure we were satisfied customers. The dealership teamwork and care taken to meet customer needs is excellent. We are happy with the experience and the 2015 Jetta! More

Excellent Sales and Service We have now owned four Volkswagen cars (of all makes/models). The service department was what first sold us on the Naples Volkswagen dealership. We We have now owned four Volkswagen cars (of all makes/models). The service department was what first sold us on the Naples Volkswagen dealership. We are now loyal purchasers and actually enjoy the car buying processing (this has never been true with any other dealership in the past). Kyle Harsh is awesome!!! He listens to what we want, he finds what we are looking for, he explains everything, clearly answering all of our questions, and he makes the process easy, comfortable, and yes, even enjoyable. We have never experienced a pushy person in the service or sales departments. Everyone is polite and professional. I would highly recommend both service and sales. It is obvious that this dealership has a high level of leadership that is focused on the customer and it is evident in all that they do. More

Easiest car lease experience I've ever had! I leased a 2015 VW Jetta TSi and I love it. John Quinn and the rest of the staff at VW made the whole process pleasant quick and simple. Now all I h I leased a 2015 VW Jetta TSi and I love it. John Quinn and the rest of the staff at VW made the whole process pleasant quick and simple. Now all I have to do is keep the "turbo" engine under control so I don't get a speeding ticket... More

Great Dealership and Sales Staff I purchased a used Mercedes at Naples VW. The car was in excellent shape and the customer service was the best I have ever had. Bob Lombardi treated m I purchased a used Mercedes at Naples VW. The car was in excellent shape and the customer service was the best I have ever had. Bob Lombardi treated me as a friend throughout the sales process. He responded to every point of information that I requested and his follow up after the sale has been supurb. I would buy another car at this dealership from this sales representative tommorrow. Call Bob if you want great treatment. More

Service the Beetle, Leased a Jetta We had an appointment to service our 2013 VW Beetle and after visiting with Erin, we left with a new 2015 VW Jetta. Erin is an asset to VW of Naple We had an appointment to service our 2013 VW Beetle and after visiting with Erin, we left with a new 2015 VW Jetta. Erin is an asset to VW of Naples. Thank you again!!!! More

One more thing off my Bucket List! Bob, Kyle & Michael, You were all so patient & kind helping me make the perfect choice, in selecting my new car. How cute is my new Convertible Bee Bob, Kyle & Michael, You were all so patient & kind helping me make the perfect choice, in selecting my new car. How cute is my new Convertible Beetle!!! ?????? Thanks to all of you, Eileen More

Excellent In Every Way We just purchased our 4th Volkswagen from Volkswagen of Naples. Our experience over the years with both sales and service has been nothing but EXCELL We just purchased our 4th Volkswagen from Volkswagen of Naples. Our experience over the years with both sales and service has been nothing but EXCELLENT! We would highly recommend this dealership and their service department. They truly care about the customer, your experience, and the end result (not just the sale). They also value your time and budget. I used to dread "playing games" purchasing a car. Now I go in, am greeted promptly, grab a great cup of coffee and the process of purchasing is relaxed, friendly, and purposeful. I truly appreciate this way of doing business! More

Jay is the best! This VW dealership is the best of the best. I felt like I was in good hands from the start. I am loving my very first car. I feel like it was the perf This VW dealership is the best of the best. I felt like I was in good hands from the start. I am loving my very first car. I feel like it was the perfect choice for me and I am being very well taken care of by Jay! More

This team is the best ! Highly recommend ! July, 2015 I reside in West Palm Beach, and was unable to find a VW SUV in my area. I decided to go further-out with my search, beyond a 50 mile radi July, 2015 I reside in West Palm Beach, and was unable to find a VW SUV in my area. I decided to go further-out with my search, beyond a 50 mile radius. Prior to making contact with VW of Naples I had been searching for this specific model, however had no luck. I also had dealt with another VW dealer in Miami which was a nightmare. I found a VW SUV at VW Naples, and recently purchased a 2012 Volkswagen Touareg, and the professionalism and overall experience was magnificent. After making an online inquiry I was contacted by Mike Schutt – (Internet Sales Manager), he assisted me with detailed information on the SUV, he also sent me additional pictures, he was patient and willing to work with me on the deal. Mike S. is very responsive; he would call me with updated information, and answer my calls! I was concerned about the distance, and he put me at ease by informing of the transport services offered by the dealership. Mike S. and I agreed upon a deal which made everyone happy. Michael Pierne (Finance Manager) was also extremely helpful with preparing my documents, providing me with options which would best fit me, for the deal to move forward. Mike P. mailed me my all documents and everything was taken care of in efficient manner. The Touareg was transported to my home, and was even better than described by Mike S., they loaded my trade, give me a brief overview of features and was off—smooth & straightforward. Also, Nick Dinicola (Certified Sales Consultant) was great give a comprehensive review of the features of the SUV, he answered my questions and was very cooperative. In addition, Nick personally called me several times in the last few weeks to find out how things were coming along with the SUV. As past purchaser of 4 cars in the past, this transaction/ Purchase was the easiest and best car buying experiencing I have ever had, one word to describe the experience amazing! Furthermore, they appear to stock high quality vehicles which are extra clean. I would like thank the Team at Volkswagen of Naples for the fabulous work! Another happy customer to add to your long list of satisfied and pleased individuals! I would highly recommend this dealership to anyone for purchase of their next vehicle, go with VW Naples and you will not be sorry, hands down they are the best!! Abe Greene West Palm Beach, Florida More

Buying experience with Robert Lombardi Bob was extremely accommodating to us through the entire process of our purchase - very knowledgeable answering all of our questions - altogether a gr Bob was extremely accommodating to us through the entire process of our purchase - very knowledgeable answering all of our questions - altogether a great buying experience. More