Volkswagen of Naples

GREAT CAR and GREAT EXPERIENCE Tamas made this process efficient and most pleasant. Everything was explained clearly and I ended up with a car I didn't know I wanted or could affo Tamas made this process efficient and most pleasant. Everything was explained clearly and I ended up with a car I didn't know I wanted or could afford. I love It!! Tamas was both charming and knowledgeable. And those eyes and that accent just give him an unfair advantage. And it didn't take forever. So pleased, I brought my sister in the next day and she leased a car as well. More

Doug tutino When we first drove in Doug was right there to help us out. He wasn't pushy and let us look around before asking us what we were looking for. We told When we first drove in Doug was right there to help us out. He wasn't pushy and let us look around before asking us what we were looking for. We told him we were looking for a used beetle that was in good shape. He had the knowledge of one car that had just come in. He went and got it for a test drive and I fell on love with it right away. He was a very personable and knowledgable young man... A great asset to your company. Thank you Doug for making our car buying a pleasant experience. Lynne Borden. More

2013 vw cc r line shipped to baltimore This is my first newest car I ever brought! Very easy to work with and resolved any issue I had asap. I would buy another vehicle or recommend others This is my first newest car I ever brought! Very easy to work with and resolved any issue I had asap. I would buy another vehicle or recommend others to the dealership. More

EOS Lease Richard was particularly well informed and anticipated all major questions. In addition, he provided compelling lease options leading to the vehicle Richard was particularly well informed and anticipated all major questions. In addition, he provided compelling lease options leading to the vehicle ultimately selected. In finance, John is also commended for a rapid and well prepared closing. More

Game in for service, bought a car We purchased a Beetle a year ago from Lux at VW of Naples. We brought it in for an oil change and after talking a while with Lux about other VW vehic We purchased a Beetle a year ago from Lux at VW of Naples. We brought it in for an oil change and after talking a while with Lux about other VW vehicles and taking a test drive, we ended up trading in the Beetle on a new Passat. We had been considering something a little bigger for a few months, but had not considered a Passat. We were very impressed with the interior room, the options and the price for the TSI-SEL. Beautiful car, we love it! More

2014 Passat TSI This is the second car I've purchased from this dealership and I hope not the last. I arrived without appointment and was gratiously squeezed in betwe This is the second car I've purchased from this dealership and I hope not the last. I arrived without appointment and was gratiously squeezed in between other customers. The dealership was as I last saw it, clean, spacious and with a friendly staff and atmosphere. Between Rex Manchester and Bob Lombardi the purchase of my wife's new VW Passat went very smoothly, all paper work was explaind leaving no questions unanswered. Bob Lombardi even took the time to follow me home for further required papers. From past experience this dealership's service work matches it's sales department for high quality work, so I'm looking forward to my next visit ! More

OUTSTANDING EXPERIENCE WITH JEFF WEISSERT Jeff is a young guy, but don't let that fool you. He's extremely knowledgeable and has a very friendly personality. He knows the business and is rea Jeff is a young guy, but don't let that fool you. He's extremely knowledgeable and has a very friendly personality. He knows the business and is ready to help you find the perfect car to fit your needs. He was very patient and answered all my questions. We worked a deal that we were both comfortable with and I never felt pressured. I also got a good trade-in for my car. So if you're just looking or ready to buy, Jeff Weissert is the guy for you. Great job Jeff. More

Great Customer Service My first visit to Volkswagen of Naples was with my daughter to look at a Volkswagen CC which was a month ago. Lux assisted us with the utmost custome My first visit to Volkswagen of Naples was with my daughter to look at a Volkswagen CC which was a month ago. Lux assisted us with the utmost customer service and professionalism. Our questions were answered about the vehicle and we did not feel pressured or rushed. Our intent was not to purchase, but to get information. When looking at possibly purchasing an Audio, I requested Lux, remembering his great customer service. Once again, I was not let down. Lux determined the car that I really wanted and made it happen. Through constant communications and negotiations, I purchased the Audi A8. Lux spent a lot of time showing me how to operate the many functions of the automobile . I was notified of approval, paperwork was ready, and car ready for pickup.( thanks to Audi of Naples) Great experience and customer service! More

Excellence at work! It's been a difficult several months for me and the last thing I really WANTED to do was trade in my lease. But, Joe Oliver and the entire VW team mad It's been a difficult several months for me and the last thing I really WANTED to do was trade in my lease. But, Joe Oliver and the entire VW team made the process as smooth and easy as possible. I was out the door in under 3 hours - driving my new, immaculately clean and "programmed" Bug. As a repeat customer who's had service done there as well, I couldn't be happier with Volkswagen of Naples! More

Friendly and Considerate Service The team respected my budget and helped me get the car I really wanted. I will suggest this dealership to friends and relatives. My dealor Erin showed The team respected my budget and helped me get the car I really wanted. I will suggest this dealership to friends and relatives. My dealor Erin showed a sincere and supportive manner of salesmanship, which I appreciated. More