Volkswagen of Naples

Buying a car is very stressful, but they both made it as pain free as possible! dave was extremely helpful and friendly,and both he and Joe worked very hard to get me a deal that was feasible for me. I LOVE pain free as possible! dave was extremely helpful and friendly,and both he and Joe worked very hard to get me a deal that was feasible for me. I LOVE my new Beetle!! Thank you to everyone at Audi VW of naples, for making it happen for me! More

Looking to buy a car from a sales rep who actually has a brain and ethics? Look no further than Michael Pierne at Naples VW. We are the biggest procrastinators when it comes to buying a vehicle, and ABHOR brain and ethics? Look no further than Michael Pierne at Naples VW. We are the biggest procrastinators when it comes to buying a vehicle, and ABHOR the car buying process. We came in five times to see the VW GTI. We were hot on the car, cold on the financial aspects. Pierne worked diligently to get us into the car we wanted, below what we would have paid anywhere else. In fact, he succeeded in selling us a nicer car than we had actually wanted....and I think he was correct in steering us towards the vehicle with the options that would ultimately make us most happy. We aren't easy ones to sell too. We aren't even much fun to deal with....but I can tell you that we were treated with absolute respect. Not only did Michael take good care of us, but the general sales manager and owner of the dealership asked us point blank what it was that we needed. They didn't make a huge profit off of our deal, but treated us like we were the most important customers they had. In addition, we had our other GTI serviced in Fort Myers. They failed to hook a computer back up, and it resulted in my car glitching. Naples identified the problem, hooked it back up correctly, and the issue was resolved. If your looking for a first-rate, buying experience with sales reps that are credible, knowledgeable and go the extra distance to win your business......look no further than VW/Audi of Naples, Florida. Thanks guys. More

I had to have my car in for it's 20K service and a few other things and David Wright was amazing! He did what I ever I asked him to do, or not to do with my car with no argument. It was great Customer S other things and David Wright was amazing! He did what I ever I asked him to do, or not to do with my car with no argument. It was great Customer Service! My salesman, Joe Silva has been the greatest person to deal with since the delivery of my VW in 2009. Both of these gentlemen are a real asset to VW of Naples! More

Our visit to Audi was because my son leased a Volkswagon Jetta in NY in De. 2010. We have leased a Volvo S-80 for the last 12 years. After a few minutes with Don Wagner, Camille and I were convinced that Jetta in NY in De. 2010. We have leased a Volvo S-80 for the last 12 years. After a few minutes with Don Wagner, Camille and I were convinced that this where and with whom we wanted to do business. Don was accomdating, patient understanding our frustrations encountered at Volvao and Toyota dealers visited earlier. Don was professional..I felt like he was on my side..Most of the times at Car Dealerships you feel like someone is looking to beat you...but not a Audi of Naples...everyone from Sales to contract closing were knowedegable, polite and supportive. Audi was a A #1. More

Overall, our experience with Volkswagen of Naples was decidedly positive. In particular, our sales associate Don Wagner was extremely attentive, patient and caring. We did not feel rushed or pressured decidedly positive. In particular, our sales associate Don Wagner was extremely attentive, patient and caring. We did not feel rushed or pressured in any way. Throughout the month or so of deliberations (we had a leased auto to be disposed elsewhere), he always conveyed a professionalism and concern for helping us to solve OUR problems...by thoughtful suggestions and a careful examination of all possible options. The result was a totally satisfactory buying experience, among the very best of our 40+ years of automobile ownership. More

We did not come in to buy a car, we were just looking on that day, but Don made it so easy for us to get into the car we wanted at the price we needed. Not to mention we were in and out in under 2 hours, w that day, but Don made it so easy for us to get into the car we wanted at the price we needed. Not to mention we were in and out in under 2 hours, which is important because our time is as important to us as their time is to them. The dealership was friendly, clean and welcoming. I would certainly refer people to this dealership and Don specifically. More

Volkswagon/Audi of Naples has a staff that is friendly, Volkswagon/Audi of Naples has a staff that is friendly, welcoming and patient. Looking for a new car is never an easy task and Michael & David had m Volkswagon/Audi of Naples has a staff that is friendly, welcoming and patient. Looking for a new car is never an easy task and Michael & David had me test drive all the vehicles that might work for me. Since I was looking at pre owned vehicles it took a bit of time-many test drives -but at long last I pleased with my "new" car. Thanks guys!! More

After nemerous weekendes searching, test-driving, and dealing my husband and I were frustrated. Then on our way home we decided to try one more place in Naples florida. With a very freindly staff we kn dealing my husband and I were frustrated. Then on our way home we decided to try one more place in Naples florida. With a very freindly staff we knew this would be a match for us. The salesman even came in on his day off to help us find a car the next day. More

Buying a new car has been a "love/hate" relationship for the 18 cars purchased "life to date". John Perkins has been the first salesperson encountered with whom we would highly r relationship for the 18 cars purchased "life to date". John Perkins has been the first salesperson encountered with whom we would highly recommend to friends and family. While surprised at first at his youthful (about 15 years old) presence and initial unfounded sense of inexperience, John proved to be the MOST genuine salesperson and individual we've encountered over our life of car purchases. John's interpersonal communication skills are outstanding...verbal, non-verbal and reinforcing eye contact. John's product, service and customer focus was excellent. While our new car has less than 200 miles, if our Q5 performs and is serviced at 90% of what we experienced with John, we will be truly satisfied. Audi of Naples, and we are both fortunate to have had John as a salesperson. More

Met by John, who was very engaging. Told him what my wife was interested in and he brought up several alternatives. Narrowed it down to an A4 and he was quick to offer a test drive for my wife. He was wife was interested in and he brought up several alternatives. Narrowed it down to an A4 and he was quick to offer a test drive for my wife. He was extremely helpful in showing us different options and colors of available cars and began the negotiating phase. He was not pushing, but fairly firm. Seemed honest and the type of guy we would work with. After we refused the first deal, he brought in Troy who again was low key and no pressure, but clearly wanted to make a deal. In the end, my wife and I were very satisfied with the attention we received, and look forward to a good relationship in the future. More