Volkswagen of North Tampa

Above and beyond assistance from my service representative Danielo. Where else are you delivered to your car and have the door opened and closed for you. Service done in a timely manner. Love t representative Danielo. Where else are you delivered to your car and have the door opened and closed for you. Service done in a timely manner. Love the new videos where they evaluate your car. Great experience! Thank you 😊 More

Rodney Brown is great bought my 1st VW Passat with him Giovanni and Daniel took care of me since Rodney was on vacation which I was not aware of and worked with me and did their utmost except made me not Giovanni and Daniel took care of me since Rodney was on vacation which I was not aware of and worked with me and did their utmost except made me not aware they could not match my 1.79% and therefore I was left with 4.54% which I have to correct myself and change that to the NFCU other than that I will still buy another VW from them if needed. I had a nice talk with the manager Christina and she understood my disappointment about the financing. JG More

We bought a Jetta from this dealership. From the beginning the experience was terrible, from the pushy and poor comments from the “financial advisor” trying to get us to finance a car that From the beginning the experience was terrible, from the pushy and poor comments from the “financial advisor” trying to get us to finance a car that we were going to pay cash for because it was more convenient for him(his own words), to the fact that this was a month ago and they still have our car in service because they refused to fix a safety problem with the air-bags sensor. We have call numerous times, they always say they will call us back, and nothing. Messages have been sent to service managers, internal advisers, sales people and nothing. We are at a point that we dont know what to do. They work for them and do not care about you. Check other reviews and dont take my word for it. They are terrible!! More

I always enjoy when I go there. They are always nice and helpful while I’m there. They are always nice and helpful while I’m there. More

Sondra is a consummate professional and a true people person. I strongly recommend everyone buying from her! person. I strongly recommend everyone buying from her! More

Fast and easy. Great service. Got by car back in under 2 hours. The wash was amazing Great service. Got by car back in under 2 hours. The wash was amazing More

Great experience using a modern approach to car buying! This dealership valued my preferences on communication and negotiated on my terms. The signing process with the large digital screens also makes th This dealership valued my preferences on communication and negotiated on my terms. The signing process with the large digital screens also makes the delivery process an enjoyable experience. Thank you again for all your professionalism and customer service from the GM of the Dealership to the Sales Manager/Reps to the Finance Team. More

My first time being back since new ownership and meeting my new service staff, Josh. Josh and the mechanic kept me constantly updated with via video, email and inperson. Plus they gave her a fresh bath my new service staff, Josh. Josh and the mechanic kept me constantly updated with via video, email and inperson. Plus they gave her a fresh bath inside and outside. Cannot wait for the waiting room and other areas to be renovated. Thanks for providing comfortable outside seating areas for your customers to wait. Also wish there was a covered area to see solitude during the rain. I will not forgive myself off I forget to mention the greeter. He has always being spot on. Courteous and attentive. Thanks for all the servicec recommendations to add to my next trip to see you. More

The gas cover has fallen off the vehicle, 2022 R Line Atlas. I have the cover since it fell apart when opening the gas cover door. It appears the plastic clip is broken. I also have a loud ratt Atlas. I have the cover since it fell apart when opening the gas cover door. It appears the plastic clip is broken. I also have a loud rattling in the rear left side area. I am in Tennessee all week with business meetings in Chattanooga. I need to schedule an appointment to bring the vehicle in for inspection. Chad Adkins 1-502-802-4066 More

It took a significant amount of time to even receive my car for a light bulb change and strut mount repair. The advisor failed to mention the labor cost on the light bulb change which is the most expensive car for a light bulb change and strut mount repair. The advisor failed to mention the labor cost on the light bulb change which is the most expensive I’ve ever paid especially after not checking to see if I had a faulty bulb when they did the change on my ballast for my light. To say I had sticker shock was an understatement. I’m honestly unhappy about most of how the whole ordeal was handled. More