Volkswagen of North Tampa

Only encountered an issue when I initially called about my vehicle issue. The operator stated no advisor was available to speak with me on the phone. I explained that I had an urgent issue so they took a m my vehicle issue. The operator stated no advisor was available to speak with me on the phone. I explained that I had an urgent issue so they took a my info and said they’d have someone on the team call me asap - since I was dealing with a major water intrusion issue in vehicle. I waited 4 hrs and never received a call back from anyone. Because it was time sensitive, I finally decided to drive to the dealership unannounced to get assistance immediately. Once at the dealership I had a great experience! More

I love coming here to this location in Tampa, Florida. Everyone is great and understanding. Everyone is great and understanding. More

Everyone was friendly and accommodating. Giving 3 stars because the car was not detailed very well. I actually found the vehicles previous owners Driver’s License and personal items in the b Giving 3 stars because the car was not detailed very well. I actually found the vehicles previous owners Driver’s License and personal items in the back pocket of the passenger seat. Staining on the sunroof glass that wiped away immediately when I attempted to clean it. Some smudges in the rear seat side speaker. Besides the bad detailing job, the experience was fine. More

Service Adviser Dustin is awesome. Great attitude and even though was not easy to sol ve the mechanical issues of my car he did his best to ease the whole process. Now, service dep Great attitude and even though was not easy to sol ve the mechanical issues of my car he did his best to ease the whole process. Now, service department i think needs more training and better guidance from manufacturer. More

Buying from VW of North Tampa was an overall good experience. It was a simple process from beginning to end. After finding the vehicle I wanted online I was contacted by Noah to set up a time to see experience. It was a simple process from beginning to end. After finding the vehicle I wanted online I was contacted by Noah to set up a time to see it. Upon arrival he got me with Sonny who showed me the car and got working on the numbers when I liked it. Grant helped us get the right price to make it all happen. Ron finished it up, signed the paperwork, and I drove away happy. In the end I got the car I wanted at a great price and was treated with respect throughout the entire process. More

Amazing staff, especially Chris who helped me through the whole process. It was a quick and clear process. whole process. It was a quick and clear process. More

Great Customer service from Nina & Glen to Closing. Overall Awesome teamwork to cleanliness. Thanks for everything!! Overall Awesome teamwork to cleanliness. Thanks for everything!! More

It was a hard problem to fix and they Communicated a lot about the status of the car. about the status of the car. More

The person I contacted no longer works there. This dealership has changed since Reeves sold it. All of the good employees have left. Not the same as before. This dealership has changed since Reeves sold it. All of the good employees have left. Not the same as before. More

No explican nada acerca del lease,no te dice la verdad sobre el vehículo antes de comprar, sobre el vehículo antes de comprar, More