
Volkswagen of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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very pleasant people, the car was out of gas and unprepared for my "scheduled" visit. the absolute deal breaker was , after i had asked for the amount of dealer fees would be the actual offer contai unprepared for my "scheduled" visit. the absolute deal breaker was , after i had asked for the amount of dealer fees would be the actual offer contained an extra $3500 in xx fees! I do NOT trucst dealers that hide fees! The lot itself was very crowded and a nightmare to traverse with all the speed bumps and main street access only. More
Nicholas Alvarez was great! The detail department messed up the paint of the hood (used a dirty cloth with sharp item in it. This can.not be buffered out and no solution offered The detail department messed up the paint of the hood (used a dirty cloth with sharp item in it. This can.not be buffered out and no solution offered yet.Detailers also made a hand print on the driver door. Sale went down good and I got where I needed to be. Total time of sale was 4 hours. Facility is great. VW does give you good after sales. 2 oil changes are included. That is good. More
Had issue with AC. The diagnosis incorrect and also service is not good. This is for 2019 Atlas. AC stopped working after being inspected twice. The diagnosis incorrect and also service is not good. This is for 2019 Atlas. AC stopped working after being inspected twice. More
Dustin is always very helpful, greets me by name, friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to prope friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to properly diagnose any issues with my car. There is a very positive and upbeat energy in the service department that I did not feel for a while ... whatever changes you have been making, they have been very positive changes. There was a Service Advisor - he was a taller guy, kind of bald, and had glasses - nothing against him personally, but I did not like having my car checked in with him. He just did not have an upbeat personality. I have not seen him the past couple of visits. I prefer to go to Dustin. More
Service advisors do a poor job of greeting customers on arrival. Even if we aren’t the advisors customer, we should be welcomed on arrival to make us feel welcomed. arrival. Even if we aren’t the advisors customer, we should be welcomed on arrival to make us feel welcomed. More
Service was great and Mike was very courteous as usual. Car was spotless when service was completed. Car was spotless when service was completed. More
This dealership has always been great! The staff was very attentive and made the process smooth. The staff was very attentive and made the process smooth. More
I experienced Great customer service and communication throughout the process of my services. Thank you. throughout the process of my services. Thank you. More