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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.3
308 Reviews

308 Reviews of Volkswagen of Oak Lawn - Service Center

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September 29, 2025

Always on time with follow up before and after appointment and aware of the main issue besides adding more than necessary components to increase the price of service More

by CATRINATAYLOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Best deals town and city for the best deals on the market for a good deal More

by DELANCEJR322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Every experience I’ve ever had in service and sales with this dealership has been great. More

by DSALDANA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dequirse Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

oil light came on in may,parts services $3,000. 00,returning in August for same light coming on,but now hole detected and they saying this was not promblem seen before but 2 months and hole large , More

by BETTIEBOOP6158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
September 23, 2025

My visit was very successful and everyone was pleasant and helpful.. Everyone l encountered was friendly and knowledgeable, l have never had a problem at this location. More

by ARHYGUSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Pretty decent service experiences, even though I didn't buy my car from this dealership. All work done was under warranty, so I can't comment on prices. When my EV went in for an overnight fix, they fully More

by NJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the Service Dept rep's name and only one person is listed here.
September 20, 2025

took my car in for an oil change and no one called me when it was completed. the next day when i picked it up, the side mirror was broken during service and no one informed me. they were great about orde More

by aadevitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Yearly car servicing. Was told it would be a 2 hr wait, so I waited. Waiting area was clean with comfortable seating & outlets for cell, iPad chargers & snack were provide More

by UPTON1942
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Uvaldo Chavez
September 19, 2025

Good people good service but to pricy, work in that so I can come back on a regular basis thanks More

by GB5716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Exelent service and the employees are very professional,thank you for you good quality for fix any problem More

by SANCHEZJAVIER121088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dequirse Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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