Volkswagen of Oak Lawn - Service Center
Oak Lawn, IL
176 Reviews of Volkswagen of Oak Lawn - Service Center
As always, I get home and think about it for a few days and think ?? I could have done better at the negotiations. As for everyone I dealt with, they were polite and professional and think ?? I could have done better at the negotiations. As for everyone I dealt with, they were polite and professional More
I am not happy I was told one price for what I needed. My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going to be a wait. I do not feel I got my money worth only a walking dollar sign Benz dealership has way better customer service. Which gave me thoughts to switch out my WV. And I actually love my WV reliability. More
Excellent customer service, proactively reaches out and accommodates my schedule and makes any required visits as smooth as possible accommodates my schedule and makes any required visits as smooth as possible More
Tyler in the Service department at Volkswagen of Oaklawn is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the way. The cashier is always friendly too. I love the staff and the facility is always clean. More
I wish they can have drop off services like other dealerships. Or Borrow a car since they take the whole day to service my car dealerships. Or Borrow a car since they take the whole day to service my car More
Ive had 3 Volkswagen vehicles. The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to be continuously asked about purchasing a new vehicle when I can barely keep up with the one I JUST bought from you guys... Terrible experience over past 10 years with VW. More