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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
176 Reviews

176 Reviews of Volkswagen of Oak Lawn - Service Center

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May 02, 2025

Bought my car there. Many changes with employees so I hope you keep this one. Overall, pretty good dealership. More

by Ava
Recommend Dealer
Yes
Employees Worked With
ODA
May 01, 2025

As always, I get home and think about it for a few days and think ?? I could have done better at the negotiations. As for everyone I dealt with, they were polite and professional More

by Panoz58
Recommend Dealer
Yes
Employees Worked With
Mike
April 30, 2025

I am not happy I was told one price for what I needed. My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going More

by THEDSTALKSHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
April 30, 2025

It's always good going there The customer service was incredible, they always take very old care of me and my car More

by kellymichellemcnulty.kmm
Recommend Dealer
Yes
April 30, 2025

Excellent customer service, proactively reaches out and accommodates my schedule and makes any required visits as smooth as possible More

by Larisas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Tyler in the Service department at Volkswagen of Oaklawn is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the More

by LOVE2STEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in service
April 28, 2025

Easy to set up, excellent service The appointment was an easy fix, so I didn't take any time. More

by MARCO4541
Recommend Dealer
Yes
April 28, 2025

I wish they can have drop off services like other dealerships. Or Borrow a car since they take the whole day to service my car More

by MYLESNAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Ive had 3 Volkswagen vehicles. The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to More

by devoo1604
Recommend Dealer
No
April 26, 2025

The service was outstanding and the staff is excellent. Five star rating for the service department at VW of Oak Lawn More

by BOYLEKEVIN15
Recommend Dealer
Yes
Employees Worked With
Josh
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