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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
238 Reviews

238 Reviews of Volkswagen of Oak Lawn - Service Center

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June 18, 2025

Outstanding service, was provided with updates of my vehicle’s repair. I would recommend service. More

by CHIEF3450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
June 18, 2025

The service was fast, the people were nice and courteous. I love your facility and I love that they were informative. More

by SMITKAYROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
June 17, 2025

Fast service that got my vehicle back to me I was very pleased with the service I received, my vehicle was serviced quickly and back to me before I had to worry about missing meetings for work More

by BLVENDI
Recommend Dealer
Yes
Employees Worked With
Josh
June 14, 2025

They were attentive and listened to my concerns in finding my issues with my car. More

by RASQN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
June 14, 2025

Excellent customer service! Josh was smacking his communication was spot on! Thank you for everything! More

by MDOLAN8553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh service department
June 13, 2025

Did everything I asked. Looked over whole Car. Replaced light for license plate.no charge! More

by LENMCCHARSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very friendly and service is great Very friendly and service is great. Oadey communicated very often and was very knowledgeable More

by MPLUDE
Recommend Dealer
Yes
Employees Worked With
Oadey
June 11, 2025

Oil change toolk 3 -4 hours! ?! I asked for a loaner but was told they did not have one. It’s impractical to sit and wait 4 hours wen you have smaller kids at home. This is the More

by PATYPANCOATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I was very dissatisfied with the customer service. I’ve been to several Volkswagen dealerships and I always have the worst experience at the Oak Lawn location. More

by Concerned Volkswagen Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
June 11, 2025

I Purchased a new car 4 weeks age. Last week i noticed yy air conditioner was not working. They fixed it in a week More

by BSHELL012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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