12 Volkswagen Dealers near 60453near 60453

This was truly one of the absolute best experiences I’ve - Tampathaliving09

This was truly one of the absolute best experiences I’ve ever had in car buying. Alex and the entire team went way above and beyond. No haggling and the customer service was 5 star. Alex and is a star! The car I purchased before this one I literally purchased online because I didn’t want the dealership experience. This was a divine appointment and Alex was heaven sent to walk us through this experience. Thank you to the entire team.

Adam was very helpful, answered all our questions and - CHISOX2010

Adam was very helpful, answered all our questions and found us the car we were looking for! Definitely will use him again!

Stress-free dealership, transparent pricing, helpful and - jmciu

Stress-free dealership, transparent pricing, helpful and honest staff, no pressure, smooth paperwork, and driving away incredibly happy.

Robert Butts was beyond great to deal with as the - robert.bava

Robert Butts was beyond great to deal with as the salesman. Bill Jacobs met all my requests swiftly and without concern. I am really excited with my new VW 2026 Tiguan SE. If you have never been to Bill Jacobs, check it out!

I had a great experience with Luis! - Sowackea

I had a great experience with Luis! Made the process easy. Would work with him again!

Abdul was very easy to work with, and was able to help me - LiaVPolaris

Abdul was very easy to work with, and was able to help me find the perfect EV! I felt very comfortable talking to him as well as to Zayd in finance. Definitely would recommend again.

Great people that make understand good customer service, - JWGRUBBS

Great people that make understand good customer service, would highly recommend. Kelly and Guardo are exceptional.

The two service advisors I dealt with were very friendly, - yasbick

The two service advisors I dealt with were very friendly, knowledgeable and helpful dealing with my recent vehicle issue.

Happy new year! - Wchuckw

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

I have been a loyal customer of this dealership for over - Careyd79

I have been a loyal customer of this dealership for over two years and have purchased vehicles here before, so this experience was incredibly disappointing. I came in on Friday to explore possibly trading in my current vehicle and see what deals were available. I want to specifically recognize Argenis, who was amazing throughout the process. He was patient, helpful, and took the time to answer all of my questions thoroughly. His customer service was excellent and is the reason I stayed as long as I did. Unfortunately, my experience changed completely when it came time to discuss numbers and I was introduced to the service manager, Jose. When I asked questions, he was dismissive and, at one point, literally waved me off with the pen in his hand. As a returning customer who has spent money with this dealership and remained loyal for years, I found this behavior disrespectful and unprofessional. The moment I was made to feel like my questions and concerns didn't matter, all respect was lost and I decided I was done. No customer—especially a loyal, repeat customer—should be treated as though they're an inconvenience for asking questions about a major financial decision. I sincerely appreciate Argenis and the excellent service he provided, but my interaction with Jose left such a negative impression that I will seriously reconsider doing business with this dealership in the future.