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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
250 Reviews

250 Reviews of Volkswagen of Oak Lawn - Service Center

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July 11, 2025

Great experience, The service department communicated timely and fully explained everything. No surprises and was able to meet their timeline. More

by OOTINY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Overall good courteous polite service. Rates and services were a bit high A better breakdown of cost and services. A clean car service would have been nice More

by JOHNFRIESONSAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Very pleasant and polite extremely knowledgeable time was very short felt very comfortable waiting area was very clean. Everyone seem courteous. More

by B.BRADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Feels kind of like this service center bent over backwards for me and made this process as easy as possible regarding every step of needing to get my car fixed. Very thankful for the experience and More

by Kaylynnperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Vw service was absolutely awful, was told my car would be washed after being there 3 hours it wasn't so left. Won't come again will go where my coming is appreciated as a new customer. More

by MCASEY4031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

The service was quick adjusted my tire pressures and reset error message for the tire air lost. More

by UPNCOMING60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Professional and informative Great Customer Service Highly qualified front line indidviduals The right people to greet and welcome customers. More

by AKEEFER07
Recommend Dealer
Yes
Employees Worked With
Can't remember
June 22, 2025

Very good service in well timed manner. Will get more services done in the future. More

by ALVAREZSISCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

In and out in record time. . The workers were very nice. They wash my car. More

by ETB373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Staff was super helpful, polite, and efficient. I will be coming back soon for services! More

by SHONDASAFFOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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