Volkswagen of Oak Lawn - Service Center

Mr. Garland was very courteous and helpful. He kept me informed about what was happening with my car and let me know about how long it would take. I was very pleased with him. informed about what was happening with my car and let me know about how long it would take. I was very pleased with him. More

Always on time with follow up before and after appointment and aware of the main issue besides adding more than necessary components to increase the price of service appointment and aware of the main issue besides adding more than necessary components to increase the price of service More

Best deals town and city for the best deals on the market for a good deal for a good deal More

Every experience I’ve ever had in service and sales with this dealership has been great. this dealership has been great. More

oil light came on in may,parts services $3,000. 00,returning in August for same light coming on,but now hole detected and they saying this was not promblem seen before but 2 months and hole large , 00,returning in August for same light coming on,but now hole detected and they saying this was not promblem seen before but 2 months and hole large ,why if in same area not detected More

My visit was very successful and everyone was pleasant and helpful.. Everyone l encountered was friendly and knowledgeable, l have never had a problem at this location. and helpful.. Everyone l encountered was friendly and knowledgeable, l have never had a problem at this location. More

Pretty decent service experiences, even though I didn't buy my car from this dealership. All work done was under warranty, so I can't comment on prices. When my EV went in for an overnight fix, they fully buy my car from this dealership. All work done was under warranty, so I can't comment on prices. When my EV went in for an overnight fix, they fully charged my battery, unprompted. My only complaint is that every time I ask about estimated time to fix issues, the rep always says 2-3 hours. I'd rather they say they're not sure. I'm just trying to decide whether to leave and do other things or wait in the building. Always getting the same estimate is not believable, especially when actual completion times varies wildly. Oh well, I know this is a very mild problem. More

took my car in for an oil change and no one called me when it was completed. the next day when i picked it up, the side mirror was broken during service and no one informed me. they were great about orde when it was completed. the next day when i picked it up, the side mirror was broken during service and no one informed me. they were great about ordering a nee mirror and doing it for free, but like before i had to check on the status of the part, instead of them calling me in which they stated they would. More

Yearly car servicing. Was told it would be a 2 hr wait, so I waited. Waiting area was clean with comfortable seating & outlets for cell, iPad chargers & snack were provide Was told it would be a 2 hr wait, so I waited. Waiting area was clean with comfortable seating & outlets for cell, iPad chargers & snack were provided. More

Good people good service but to pricy, work in that so I can come back on a regular basis thanks can come back on a regular basis thanks More