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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.5
222 Reviews

222 Reviews of Volkswagen of Oak Lawn - Service Center

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March 22, 2025

I was able to get in right away. Great service all around. The staff is awesome. More

by CANNICAS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Piwowarczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I drove in without an appointment and my service person was gracious enough to replace my engine cover which was recalled without any problems. Thank you again for your great and quick service. More

by AJCOBB9829
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I was greeted as I walked in and any questions I had were answered in detail. More

by CBROADFILED33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Tyler provides excellent customer service, he advocates for his customers, provides timely updates, and ensures quality service. More

by LORNA.E.BOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler B
March 22, 2025

Ripoff. Diagnostic fee per issue is excessive. Paid $400 for repairs that could not be made. More

by HERIARRIOLAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oadey
March 22, 2025

Sam was very helpful and will be back. Thank you! Service was fast and quick. More

by Shades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Staff are always friendly and helpful. I always leave feeling happy and comfortable that my car is in good hands. More

by LADYBUG2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
March 14, 2025

Had bad experience in the past but you know seem to have better people in there More

by ELIDA.ASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kazminski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Boyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Accommodating as always. Quick and efficient service. Wouldn’t want to go to any other dealership. More

by KTEGAN724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Extremly Overprice cost for inspection parts labor , they try to charge twice for inspection , they didnt clear about inspection report More

by JULIO.RIOS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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