Volkswagen of Oak Lawn - Service Center

Jason did an exceptional job and handling the care of my vehicle and staying in communication about the services that needs to be done. vehicle and staying in communication about the services that needs to be done. More

They are always professional and efficient whenever I have an appointment. Thank you so much for your kindness. have an appointment. Thank you so much for your kindness. More

Josh, the Volkswagen mechanic, was great. Good communicator and explained everything very well. He did a very thorough job looking into my vehicle. Good communicator and explained everything very well. He did a very thorough job looking into my vehicle. More

There should be more notices throughout the dealership about the surcharge for using a credit card and that it’s 3%. Very disappointing that I was not informed about the payment options and fees involved. about the surcharge for using a credit card and that it’s 3%. Very disappointing that I was not informed about the payment options and fees involved. More

Everything I needed done wasn’t even tho I had a conversation with Josh and when o asked about certain things he agreed to do.. conversation with Josh and when o asked about certain things he agreed to do.. More

Friendly, knowledgeable, and did a great job on my recent service. They kept me informed the whole way. service. They kept me informed the whole way. More

The service representative, Josh was helpful, concerned and kept communications lines open. The is good at his job . and kept communications lines open. The is good at his job . More

My service advisor Oday as always was excellent, informative and helpful. The main reason I continue to come to VW is because of his customer service. informative and helpful. The main reason I continue to come to VW is because of his customer service. More

Great communication, quick with updates. They were detailed with the service and what is required with my auto. They were detailed with the service and what is required with my auto. More

Very quick, detailed, and polite. Showed me to my car in the end. Nothing bad to say Showed me to my car in the end. Nothing bad to say More