Volkswagen of Oak Lawn - Service Center

Excellent customer service, proactively reaches out and accommodates my schedule and makes any required visits as smooth as possible accommodates my schedule and makes any required visits as smooth as possible More

I am not happy I was told one price for what I needed. My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going to be a wait. I do not feel I got my money worth only a walking dollar sign Benz dealership has way better customer service. Which gave me thoughts to switch out my WV. And I actually love my WV reliability. More

Tyler in the Service department at Volkswagen of Oaklawn is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the way. The cashier is always friendly too. I love the staff and the facility is always clean. More

Easy to set up, excellent service The appointment was an easy fix, so I didn't take any time. easy fix, so I didn't take any time. More

I wish they can have drop off services like other dealerships. Or Borrow a car since they take the whole day to service my car dealerships. Or Borrow a car since they take the whole day to service my car More

Ive had 3 Volkswagen vehicles. The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to be continuously asked about purchasing a new vehicle when I can barely keep up with the one I JUST bought from you guys... Terrible experience over past 10 years with VW. More

The service was outstanding and the staff is excellent. Five star rating for the service department at VW of Oak Lawn Five star rating for the service department at VW of Oak Lawn More

The services was excellent everything was done Mr. Josh greet at the me were to park park my car then he explained my problems and told me how much it well cost me Josh greet at the me were to park park my car then he explained my problems and told me how much it well cost me More

The waiting time required for my repair to be completed was acknowledged by providing me with a loaner. The loaner helped me avoid disruption to my real estate work. Options were given as to how a chip in was acknowledged by providing me with a loaner. The loaner helped me avoid disruption to my real estate work. Options were given as to how a chip in my windshield could be handled. The repair work was completed sooner than projected which helped to ease my schedule considerably. More

Mr. Josh Malone did his job in a professional Way he explained the things that i should no explained the things that i should no More