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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
231 Reviews

231 Reviews of Volkswagen of Oak Lawn - Service Center

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March 01, 2025

Jason never mailed my recall notice back to me after it was left with him. More

by LBANKS16
Service Time
Recommend Dealer
No
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The process en was a nightmare After driving my truck notice that water esa coming inside .. dent to the dealer and they said they can not be able to fix the problem😡 More

by TAVSVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Miranda
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The oil change took over 2 hours to complete even though there were only 3 cars being serviced at the time. The claims department is inadequate and unhelpful. More

by NIENAJADLOEMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oadey
February 28, 2025

Everyone was courteous and helpful as usual and any and all questions I asked were answered truthfully More

by DEANGELIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Josh
February 28, 2025

My service advisor josh is a very good and competent person. He is a five star advisor. I will always go to him for advice with my cars. Thank you. More

by CDS12_WEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Tyler was great! He had patience and explained everything to me.with prices and importance More

by DJOHNSON8517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Excellent customer service, I am very pleased with their work and recommendations for my car. More

by Nelcebi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Tyler at the service area was great. He explained everything and listened to all our concerns and answered all our questions. More

by RUDOLPHSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by Ali.madha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Excellent customer service, always tries to get you in and out when you are getting your car serviced More

by Kira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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