Volkswagen of Oak Lawn - Service Center

The oil change took over 2 hours to complete even though there were only 3 cars being serviced at the time. The claims department is inadequate and unhelpful. there were only 3 cars being serviced at the time. The claims department is inadequate and unhelpful. More

My service advisor josh is a very good and competent person. He is a five star advisor. I will always go to him for advice with my cars. Thank you. person. He is a five star advisor. I will always go to him for advice with my cars. Thank you. More

The process en was a nightmare After driving my truck notice that water esa coming inside .. dent to the dealer and they said they can not be able to fix the problem😡 notice that water esa coming inside .. dent to the dealer and they said they can not be able to fix the problem😡 More

Everyone was courteous and helpful as usual and any and all questions I asked were answered truthfully all questions I asked were answered truthfully More

Tyler was great! He had patience and explained everything to me.with prices and importance He had patience and explained everything to me.with prices and importance More

Excellent customer service, I am very pleased with their work and recommendations for my car. work and recommendations for my car. More

Josh was amazing at helping me with servicing my Vehicle, he let me know exactly what I needed. he let me know exactly what I needed. More

Tyler at the service area was great. He explained everything and listened to all our concerns and answered all our questions. He explained everything and listened to all our concerns and answered all our questions. More

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Excellent customer service, always tries to get you in and out when you are getting your car serviced and out when you are getting your car serviced More