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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
235 Reviews

235 Reviews of Volkswagen of Oak Lawn - Service Center

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June 07, 2025

Overall service was good. Not sure if this dealership has a car wash but a complimentary wash would have been perfect. More

by tawanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Leaving my car was not helpful and is the 2nd time where it’s been left with them and “nothing” was wrong wit my car and I leave and it’s doing the “nothing “ I took it to the shop for. More

by MAYBELLM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Mohammad
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Great service that cared about the customer and the customer vehicle. They did excellent work on my vehicle More

by DENNISDENAE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

He was very respectful understanding patient cooperative and appreciative explaining and expressing the concerns of the vehicle More

by DERWANDER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

My service was good at this dealership and didn’t take as long as I was told. Sam, handled my paperwork and was pleasant and professional. More

by CherylR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

The people that work there are great and very professional. Service is fast. Great service and people. Thanks again guys More

by CBLACKMAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kazminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Mohammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Keubeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I received excellent customer service from all team members. I would definitely return to this location again. More

by SALINAJORC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
June 04, 2025

Professional, reliable, and courteous staff. My car was fixed quickly and runs like new—highly recommend them! More

by ALEKSSLABA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The car has a warranty, and they refuse to honor it. They also told me I needed a service for something my car does not even have. They left my car a mess when I picked it up. I do not feel they are tru More

by Rizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
June 03, 2025

Great customer service and services completed in a timely manner. Oak lawn location is great. More

by KYMARABOOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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