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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
250 Reviews

250 Reviews of Volkswagen of Oak Lawn - Service Center

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June 20, 2025

Staff nice and knowledgeable But long wait for just oil change. Two and a half hours but time under hood based on app 20 minutes More

by SEASHELLCHGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Josh is very professional and was extremely courteous. I appreciate all the help . He took care of us with no odor excuses More

by JENIFER.MANJARREZ774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Outstanding service, was provided with updates of my vehicle’s repair. I would recommend service. More

by CHIEF3450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
June 18, 2025

The service was fast, the people were nice and courteous. I love your facility and I love that they were informative. More

by SMITKAYROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
June 17, 2025

Fast service that got my vehicle back to me I was very pleased with the service I received, my vehicle was serviced quickly and back to me before I had to worry about missing meetings for work More

by BLVENDI
Recommend Dealer
Yes
Employees Worked With
Josh
June 14, 2025

They were attentive and listened to my concerns in finding my issues with my car. More

by RASQN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
June 14, 2025

Excellent customer service! Josh was smacking his communication was spot on! Thank you for everything! More

by MDOLAN8553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh service department
June 13, 2025

Did everything I asked. Looked over whole Car. Replaced light for license plate.no charge! More

by LENMCCHARSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very friendly and service is great Very friendly and service is great. Oadey communicated very often and was very knowledgeable More

by MPLUDE
Recommend Dealer
Yes
Employees Worked With
Oadey
June 11, 2025

Oil change toolk 3 -4 hours! ?! I asked for a loaner but was told they did not have one. It’s impractical to sit and wait 4 hours wen you have smaller kids at home. This is the More

by PATYPANCOATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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