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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.5
205 Reviews

205 Reviews of Volkswagen of Oak Lawn - Service Center

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May 15, 2025

It is a pleasure having car serviced at OL VW. Odeh is the service contact who keeps me updated for the recommended services each visit, and for the future visits. More

by ZESTYTOMATOSAUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odeh Akkawi
May 15, 2025

I've been a happy customer of VW Oak Lawn for 13 years and have had consistently excellent service. I am especially pleased with customer service rep Josh who handled my service order yesterday. He was More

by DDIFILLIPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Malone
May 14, 2025

Top tier service. The whole team is delightful. Extremely explanatory. 11 out of 10 service. More

by TVERVAET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Professional service . Josh explained everything in a clear fashion. Great customer service mannerisms. I recommended getting service at your location to anyone. Great job More

by NATEG363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Malone
May 12, 2025

The attendant was courteous and informational . I received service information in a timely manner. More

by LETTYZAVALA29
Recommend Dealer
Yes
Employees Worked With
Oadey Akkawi
May 12, 2025

5 Service was friendly, fast, and informative I am looking forward to servicing my vehicle at Oak Lawn Volkswagen again More

by MANC2289
Recommend Dealer
Yes
Employees Worked With
Josh
May 12, 2025

Oday provided excellent service and kept me updated throughout the entirety of my vehicles repairs. More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oday
May 10, 2025

My experience was great and I haven’t been able to express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 08, 2025

Tyler consistently provides outstanding customer service and takes the time to explain the services needed. The entire staff is friendly and professional. More

by SHARONAMOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 08, 2025

Customer focused and communicative, they get the VW service job done and do it well. More

by ABBYWGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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