Volkswagen of Oak Lawn - Service Center

Ive had 3 Volkswagen vehicles. The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to The reliability is TERRIBLE. The repairs and replacements are TOO expensive for an average vehicle... might is well get an Audi. I also don't like to be continuously asked about purchasing a new vehicle when I can barely keep up with the one I JUST bought from you guys... Terrible experience over past 10 years with VW. More

The service was outstanding and the staff is excellent. Five star rating for the service department at VW of Oak Lawn Five star rating for the service department at VW of Oak Lawn More

The services was excellent everything was done Mr. Josh greet at the me were to park park my car then he explained my problems and told me how much it well cost me Josh greet at the me were to park park my car then he explained my problems and told me how much it well cost me More

Mr. Josh Malone did his job in a professional Way he explained the things that i should no explained the things that i should no More

The waiting time required for my repair to be completed was acknowledged by providing me with a loaner. The loaner helped me avoid disruption to my real estate work. Options were given as to how a chip in was acknowledged by providing me with a loaner. The loaner helped me avoid disruption to my real estate work. Options were given as to how a chip in my windshield could be handled. The repair work was completed sooner than projected which helped to ease my schedule considerably. More

Service did exactly what was needed and required for my vehicle 30k service at 15k, not many miles per year but it was the 3 year time to have done. Only a couple of problems first no hinges or hood releas vehicle 30k service at 15k, not many miles per year but it was the 3 year time to have done. Only a couple of problems first no hinges or hood release latches were lubed and there were greasy hand prints on my vehicle from doors to fenders and hood, could pay more attention to detail or better training. Maybe even hire a retired mechanic like me to road test and make sure these little things are not overlooked, when delivered back to the customer. Thanks More

Services were ok but shuttle service couldn’t drop me off said it was too far. said it was too far. More

He was very clear and concise about what services my suv needed. He was very knowledgeable about answering questions or concerns that I had. Thanks Tyler needed. He was very knowledgeable about answering questions or concerns that I had. Thanks Tyler More

Great! Explained inspection, but was not pushy to make any repairs I did not agree with Explained inspection, but was not pushy to make any repairs I did not agree with More

Great service and communication from Oeday My car was ready as promised, Great service and communication from Oeday ready as promised, Great service and communication from Oeday More