Volkswagen of Oak Lawn - Service Center
Oak Lawn, IL
205 Reviews of Volkswagen of Oak Lawn - Service Center
It is a pleasure having car serviced at OL VW. Odeh is the service contact who keeps me updated for the recommended services each visit, and for the future visits. Odeh is the service contact who keeps me updated for the recommended services each visit, and for the future visits. More
I've been a happy customer of VW Oak Lawn for 13 years and have had consistently excellent service. I am especially pleased with customer service rep Josh who handled my service order yesterday. He was and have had consistently excellent service. I am especially pleased with customer service rep Josh who handled my service order yesterday. He was very efficient, knowledgeable and helpful. More
Top tier service. The whole team is delightful. Extremely explanatory. 11 out of 10 service. The whole team is delightful. Extremely explanatory. 11 out of 10 service. More
Professional service . Josh explained everything in a clear fashion. Great customer service mannerisms. I recommended getting service at your location to anyone. Great job Josh explained everything in a clear fashion. Great customer service mannerisms. I recommended getting service at your location to anyone. Great job service More
My experience was great and I haven’t been able to express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated throughout the process. I was advised that my cap for my windshield washing fluid was missing which was a total surprise on my end - but was advised I would receive a call once it comes in. Once that is received I can say my trust is on the way to being restored with VW in Oak Lawn again. I was advised of maintenance that is needed for my Atlas soon. Now, if customer coupons can be disseminated for repairs needed, that’d be icing on the cake! More
Tyler consistently provides outstanding customer service and takes the time to explain the services needed. The entire staff is friendly and professional. and takes the time to explain the services needed. The entire staff is friendly and professional. More
Customer focused and communicative, they get the VW service job done and do it well. service job done and do it well. More