Volkswagen of Oak Lawn - Service Center

I was very dissatisfied with the customer service. I’ve been to several Volkswagen dealerships and I always have the worst experience at the Oak Lawn location. I’ve been to several Volkswagen dealerships and I always have the worst experience at the Oak Lawn location. More

I Purchased a new car 4 weeks age. Last week i noticed yy air conditioner was not working. They fixed it in a week Last week i noticed yy air conditioner was not working. They fixed it in a week More

Volkswagen is always friendly & helpful. Oadey was extremely helpful! My car wasn’t able to be fixed. The issue I brought it in for still continues to be an issue. Just disappointed there w Oadey was extremely helpful! My car wasn’t able to be fixed. The issue I brought it in for still continues to be an issue. Just disappointed there was no resolution. More

Very professional and courteous Service advisor commucated well in a timely manner,Josh made certain to explain thoroughly what was going with my vehicle. commucated well in a timely manner,Josh made certain to explain thoroughly what was going with my vehicle. More

I am very grateful for all your attention that you gave me, you are very friendly and give very good service, thank you very much me, you are very friendly and give very good service, thank you very much More

Leaving my car was not helpful and is the 2nd time where it’s been left with them and “nothing” was wrong wit my car and I leave and it’s doing the “nothing “ I took it to the shop for. it’s been left with them and “nothing” was wrong wit my car and I leave and it’s doing the “nothing “ I took it to the shop for. More

Overall service was good. Not sure if this dealership has a car wash but a complimentary wash would have been perfect. Not sure if this dealership has a car wash but a complimentary wash would have been perfect. More

Great service that cared about the customer and the customer vehicle. They did excellent work on my vehicle customer vehicle. They did excellent work on my vehicle More

He was very respectful understanding patient cooperative and appreciative explaining and expressing the concerns of the vehicle and appreciative explaining and expressing the concerns of the vehicle More

My service was good at this dealership and didn’t take as long as I was told. Sam, handled my paperwork and was pleasant and professional. long as I was told. Sam, handled my paperwork and was pleasant and professional. More