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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
178 Reviews

178 Reviews of Volkswagen of Oak Lawn - Service Center

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April 22, 2025

Great Experience! Very Professional and courteous. Methodical in their explanation of the services rendered. Thanks 😊 More

by ABNERJOHNSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Always welcoming and provide the details of what I need upfront. Order Akkawi was great. More

by BLANCA LORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oadey Akkawi
April 20, 2025

I came in to get my car looked at because it had the tire pressure loss sign appear on the dash , they find a nail in the middle of my tire, and they did great and quick service on the patchwork and I was ba More

by FOSTER_JACOBY
Recommend Dealer
Yes
April 19, 2025

Despite setbacks during my first appointment, where all the parts needed were not ordered. All the work was completed during this visit quickly. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
April 19, 2025

Good got me in and out . Made the appointment . Service advisor didn’t waste my time More

by SPILAFAS043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mohammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

They were very helpful and did the services that I needed, and suggested one more that I needed to which I was thinking about doing anyhow! More

by triciajohnson1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

The young man that assisted me with my car was extremely polite. I would like to say thank you. More

by JRDLAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

The services center guys were helpful and quickly worked to correct the service scheduling website’s mistake of not ordering the parts for my car despite me specifically scheduling the service and providing More

by Phil
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
April 16, 2025

Everyone was attentive and helpful. I appreciated the updates throughout the wait. I am not accustomed to being charged for tire rotation however. That’s usually included with oil chan More

by Shequira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Josh handled checking me in smoothly and Mark informed of updates with the completion of the car. More

by CAREASEJ
Recommend Dealer
Yes
Employees Worked With
Josh and Mark