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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
176 Reviews

176 Reviews of Volkswagen of Oak Lawn - Service Center

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April 13, 2025

I always receive wonderful service at this location. The only location I go too. J More

by moniqueholmes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

My gap moneyYou never return it I been in there several times When can I get my money without going to the BBB More

by LOLETIARANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Miranda
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Kazminski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dequirse Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Piwowarczyk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rhoden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Mohammad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Keubeng
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pazda
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Tyler Bockholdt explained why the tire had to be changed. The service was completed on time. Thank you More

by NATHALIEDAVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bockholdt
April 09, 2025

Tyler was my service rep. He was very helpful, accommodating & friendly. I was able to understand the importance of taking care of my vehicle. More

by DCSTRAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bockhokdt
April 09, 2025

Very accommodating And courteous Sam remembered me when I bought the car at St. Patrick's Day. I I live in Kentucky that's why they are accommodating because of the distance I travel More

by DONA1954
Recommend Dealer
Yes
Employees Worked With
Josh and Sam
April 09, 2025

Tyler was a great service advisor. The time he quoted me for service was spot on. More

by SHANCUSACK37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
April 08, 2025

Service team got me out of a jam and even took care of my recalls!!! Too notch team! More

by MPIZANO121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Can't believe it took 2 hours for an oil change. Need more people working More

by AVENSGRANDMA223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

They need to update and correct their prices on their website. I was charged 30$ more than expected. Because you have one price on the website and another when you walk in. I would like a refund. More

by LILYADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Addressed my concerns and provided solutions. Detailed explanation of issues going on I was very happy More

by criley5795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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