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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.3
309 Reviews

309 Reviews of Volkswagen of Oak Lawn - Service Center

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August 26, 2025

They’re the best in the service industry business from the drop off to the pickup! More

by marieacoffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
August 25, 2025

I think there should be a better process when dealing with warranties and service plans More

by JEANINEROGERS77
Recommend Dealer
Yes
August 25, 2025

I had an excellent experience at the Volkswagen of Oak Lawn service department. The staff was professional and the service was completed quickly. My car is running great. Thank you for the great service More

by DIEGOGARNER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
August 25, 2025

The service department was fast and efficient! The staff was friendly and all of my needs were met. More

by WILLIAMSTIFFANYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

They take care of my car and me. Thank you so much Volswagen of Oak Lawn. More

by lin99da
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in the service dept. Mark and Magnus(?) who shuttled me to and from work
August 22, 2025

The staff is always courteous, friendly and helpful. They try to help as much as possible. More

by PEGGYJOYCE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Take too long for. Car with warranty to get fixed Need to be more understanding and quicker More

by REEDKENNETH990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Tyler was amazing. In the past it was a headache coming in for service. No customer service and total disrespect. Tyler’s service reassured my confidence in the c More

by ASHANNON207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
August 19, 2025

They were very efficient. Honored my warranty without any problems. I am satisfied with the work that was done on my car. More

by VD2KLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

We have to come back as oil was overfilled. Dash board sign was light and alert us to check the manual book or go back to the dealer. This is was our first oil change service !!!!!!!!!! More

by KMRANTISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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