Volkswagen of Oak Lawn - Service Center

Good customer service. I trust that my car will be repaired and fixed the right way. I trust that my car will be repaired and fixed the right way. More

This was not a good experience from start to Finish. I was told I needed services that my car does not have. Also, had to fight to get warranty work done. Then I was owed a refund and that became a hass I was told I needed services that my car does not have. Also, had to fight to get warranty work done. Then I was owed a refund and that became a hassle to get back. More

The wait time was not that long seeing that I had to go back to work back to work More

Great experience, The service department communicated timely and fully explained everything. No surprises and was able to meet their timeline. timely and fully explained everything. No surprises and was able to meet their timeline. More

Overall good courteous polite service. Rates and services were a bit high A better breakdown of cost and services. A clean car service would have been nice Rates and services were a bit high A better breakdown of cost and services. A clean car service would have been nice More

Very pleasant and polite extremely knowledgeable time was very short felt very comfortable waiting area was very clean. Everyone seem courteous. very short felt very comfortable waiting area was very clean. Everyone seem courteous. More

Vw service was absolutely awful, was told my car would be washed after being there 3 hours it wasn't so left. Won't come again will go where my coming is appreciated as a new customer. be washed after being there 3 hours it wasn't so left. Won't come again will go where my coming is appreciated as a new customer. More

Feels kind of like this service center bent over backwards for me and made this process as easy as possible regarding every step of needing to get my car fixed. Very thankful for the experience and backwards for me and made this process as easy as possible regarding every step of needing to get my car fixed. Very thankful for the experience and that manager Sam. More

The service was quick adjusted my tire pressures and reset error message for the tire air lost. reset error message for the tire air lost. More

Professional and informative Great Customer Service Highly qualified front line indidviduals The right people to greet and welcome customers. Highly qualified front line indidviduals The right people to greet and welcome customers. More