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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.5
213 Reviews

213 Reviews of Volkswagen of Oak Lawn - Service Center

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April 09, 2025

Tyler was a great service advisor. The time he quoted me for service was spot on. More

by SHANCUSACK37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
April 09, 2025

Very accommodating And courteous Sam remembered me when I bought the car at St. Patrick's Day. I I live in Kentucky that's why they are accommodating because of the distance I travel More

by DONA1954
Recommend Dealer
Yes
Employees Worked With
Josh and Sam
April 09, 2025

Tyler was my service rep. He was very helpful, accommodating & friendly. I was able to understand the importance of taking care of my vehicle. More

by DCSTRAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bockhokdt
April 08, 2025

Service team got me out of a jam and even took care of my recalls!!! Too notch team! More

by MPIZANO121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

They need to update and correct their prices on their website. I was charged 30$ more than expected. Because you have one price on the website and another when you walk in. I would like a refund. More

by LILYADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Can't believe it took 2 hours for an oil change. Need more people working More

by AVENSGRANDMA223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Addressed my concerns and provided solutions. Detailed explanation of issues going on I was very happy More

by criley5795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

No problems very professional service well pleased. No problems. Very professional service. No problem ve More

by JMATSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

ALWAYS clean and the STAFF pleasantly friendly AND attentive when needed IF needed. Very helpful More

by D_EHUTCHINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Boyle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

My experience with this Volkswagen has been nothing less than awful. From the sales manager team to the service team. I requested to speak with the owner to which mike g and the service manager tried desper More

by ARMSTRONG.EM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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