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Volkswagen of Ocala
Ocala, FL
1,647 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots ...
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Today:Open today 9:00 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,647 reviews
May 18, 2022
I spent the entire day shopping for the vehicle that met my specific needs. Shawn stuck it out with me! I may be indecisive at times when making bigger purchases. Shawn kept a great attitude. Even when my my specific needs. Shawn stuck it out with me! I may be indecisive at times when making bigger purchases. Shawn kept a great attitude. Even when my insurance company was being difficult Shawn made sure I was comfortable with my purchase and thank you again. Sincerely, Laura More
by lmarieprioletti
May 18, 2022
Quick and easy to deal with. Was offered other options like brake line flushing while they had my car for an oil change. Comfortable seating if you want to wait there. Was offere Was offered other options like brake line flushing while they had my car for an oil change. Comfortable seating if you want to wait there. Was offered a discount on my oil change too. Video of the 60 point inspection was helpful. Will get my car serviced here in the future. My only qualm is that the service department closes earlier than the main dealership. More
by Reagan
Employees Worked With
May 17, 2022
Today my experience with Chris was very professional and he was very knowledgeable about the products. He didn’t force me into anything and gave me options. he was very knowledgeable about the products. He didn’t force me into anything and gave me options. More
by Lakeisha352
May 17, 2022
Always friendly, helpful and thorough. Thank you for taking such good care of your customers. Thank you for taking such good care of your customers. More
by ROYALMONARCH05
Employees Worked With
Other Employees :
Joe Fulner, Tj Richmond, Michael "Irish" Bedaw, Rachael Mack, Nathan Ouellette, Ryan McGeehan, Laura Hammer, Julianna Guess
May 15, 2022
All team members were very professional, attentive, detailed and patient, i would refer anyone looking to purchase a vehicle. detailed and patient, i would refer anyone looking to purchase a vehicle. More
by angeldavjr
Verified CustomerEmployees Worked With
May 14, 2022
I was able to get a reasonably rapid appointment to repair my driver side door lock and latch, which was truly a safety issue and I didn't feel safe being unable to lock the vehicle. Heather was very e repair my driver side door lock and latch, which was truly a safety issue and I didn't feel safe being unable to lock the vehicle. Heather was very easy to reach via text and the vehicle was ready when promised. More
by LARRY4155
Employees Worked With
Heather Klopp
May 14, 2022
Rachael is so knowledgeable and respectful as a sales person. She knows the product like the back of her hand and is easy to talk with without feeling pressured. I would recommend her to anyone looking t person. She knows the product like the back of her hand and is easy to talk with without feeling pressured. I would recommend her to anyone looking to buy a new car. More
by Tiggylove
Employees Worked With
Rachael Mack
May 13, 2022
Such a nice dealership and everyone was so friendly! If you’re not buying from Rachael, you’re missing out. She did an amazing job, and was super communicative. I will be recommending her to everyone! If you’re not buying from Rachael, you’re missing out. She did an amazing job, and was super communicative. I will be recommending her to everyone! More
by Swy2021
Employees Worked With
Tj Richmond, Rachael Mack
May 13, 2022
Clean and friendly environment. My family has bought many vehicles from here and will continue to do so My family has bought many vehicles from here and will continue to do so More
by jbeard1233
May 13, 2022
Rachael Mack is an excellent salesperson. She is knowledgeable and helpful and definitely not high pressure. She is knowledgeable and helpful and definitely not high pressure. More
by wendyawarner
