Volkswagen of Ocala

The dealership is modern, neat, and clean. . The staff is competent, pleasant and responsive. They strive to make your visit a pleasant and rewarding experience. . The staff is competent, pleasant and responsive. They strive to make your visit a pleasant and rewarding experience. More

Absolutely stunned about how smooth the car buying process was with Volkswagen of Ocala. With some of the most competitive prices on the used car market, we had no problem finding a vehicle that was w process was with Volkswagen of Ocala. With some of the most competitive prices on the used car market, we had no problem finding a vehicle that was within our target budget. Shawn was straight forward and overall just outstanding to work with. He was extremely prompt with answering all of my questions about maintenance reports and the overall process in general. We started the pre-approval process online and set up an appointment for the next day. On arrival I was blown away with level of detail to the building and lot itself. It was so immaculately keep I felt inclined to chase down and pick up a lone bag being blown by the wind. All the cars on the new and used lots looked as if they just pulled out of the show room and with all this pollen, that’s impressive. With a variety of makes and models, Shawn made sure we got a vehicle that fit all of our needs and was an investment that would last us. This was the best car buying experience I’ve had to date and I strongly recommend anyone looking for a great car buying experience and an even better deal on a vehicle, check them out! More

Great customer service by far than other dealerships and they allowed me to argue about warranty info too. 🤣 they allowed me to argue about warranty info too. 🤣 More

I've had a few problems with my car in the last few years and they've dealt with it professionally and quickly. and they've dealt with it professionally and quickly. More

Everyone was was polite and eager to assist. The service consultant was very professional but yet very personable. Everything was completed on my vehicle as requested and the car came back to me The service consultant was very professional but yet very personable. Everything was completed on my vehicle as requested and the car came back to me clean. More

Malaun has always demonstrated himself as a true professional in his field. Always kind and accommodating. The dealership is a well run and thought out operation. For instance the drive up greeti professional in his field. Always kind and accommodating. The dealership is a well run and thought out operation. For instance the drive up greeting area is attractive and convenient. The waiting areas are modern and very comfortable, featuring piped in music and excellent coffee choices. The coordinator Jody is also top notch. More

As always, I had a good experience at VW Ocala. Danny is professional and kind Danny is professional and kind More

From working at another dealership I appreciate the features allowed in the service process. My guy Maluan took care of me an my car in a timely manor an fixed a major concern. features allowed in the service process. My guy Maluan took care of me an my car in a timely manor an fixed a major concern. More

Elite is the word I would use to describe my experience with VW Ocala. They're eager to go above and beyond and they do so with a smile! Heather and Danny particularly in the service department bring custo with VW Ocala. They're eager to go above and beyond and they do so with a smile! Heather and Danny particularly in the service department bring customer service to another level of excellence! I'm glad I bought a Volkswagen! It's almost exciting going to have my vehicle serviced, especially when you consider the complimentary car wash! They even shine the tires! As I said, Elite! ~Jennifer Knox More

El trato en la agencia fue súper bueno todo el proceso fue muy claro y rápido estoy súper contenta con el carro que lleve y el agente trato de poner a mi disposición lo mejor que tenía. fue muy claro y rápido estoy súper contenta con el carro que lleve y el agente trato de poner a mi disposición lo mejor que tenía. More