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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
April 26, 2022
Danny’s consistent high level of expeditious, exceptional & professional service is amazing! Ocala VW is the top dealership where I can rely upon for the highest quality & speed of service.. & professional service is amazing! Ocala VW is the top dealership where I can rely upon for the highest quality & speed of service.. More
by pthalpin
Employees Worked With
April 26, 2022
This was a warranty repair thank goodness, the part arrived faster than I expected and I was able to get right in for service, and the Uber ride home was very convenient. arrived faster than I expected and I was able to get right in for service, and the Uber ride home was very convenient. More
by Norb123
Employees Worked With
April 25, 2022
Chris went out of his way to help me in my car purchase he was extremely helpful and made what seemed impossible possible I can not thank him enough he was extremely helpful and made what seemed impossible possible I can not thank him enough More
by Jsterbens
Employees Worked With
Verified CustomerApril 24, 2022
Heather does a great job. She works will with customers. Just upset over I waited 2 days on a demenishing value on my car to be told they don’t do them. But service otherwise She works will with customers. Just upset over I waited 2 days on a demenishing value on my car to be told they don’t do them. But service otherwise especially by heather was 10 More
by maluscomb
April 24, 2022
Carlos was one of many Great Thoughtful and Kind Persons to Work and do business with. to Work and do business with. More
by Strong-Simmons
April 23, 2022
Very polite and professional. Was able to negotiate on a price with me and we got the deal done! Was able to negotiate on a price with me and we got the deal done! More
by DREWBUTLER
April 23, 2022
I’ve been using this dealership for almost 20 yrs. All employees are friendly and helpful All employees are friendly and helpful More
by Maureen Peterson
Employees Worked With
April 22, 2022
Brought car in for a recall fix. They took me right away, did the job in less than an hour. Very pleasant waiting area. Caleb (service rep.) was very pleasant; They took me right away, did the job in less than an hour. Very pleasant waiting area. Caleb (service rep.) was very pleasant; More
by PVIGNONI
Employees Worked With
