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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
April 07, 2022
They got me in the same day I called. Caleb was very good at explaining everything to me and giving me my options. Caleb was very good at explaining everything to me and giving me my options. More
by BLACKMANGARY
Verified CustomerEmployees Worked With
April 07, 2022
Great an easy experience working with VW of Ocala. Shawn in sales department was great. Everything was straight forward with TJ in finance department. Danny also did a great job with service after my Shawn in sales department was great. Everything was straight forward with TJ in finance department. Danny also did a great job with service after my purchase. This was my third purchase and I will continue to return More
by ccioffi
April 06, 2022
Friendly and professional staff. Wait time is manageable and You are kept in formed on status of vehicle. Wait time is manageable and You are kept in formed on status of vehicle. More
by candicebrown440
Employees Worked With
April 06, 2022
We are from Canada and our Golf TDI needed a lot of servicing for my daughter who is Ocala for 4 months. They managed to take us in short order and the service from Danny and Travis was outstanding - servicing for my daughter who is Ocala for 4 months. They managed to take us in short order and the service from Danny and Travis was outstanding - well-explained (loved the video), very transparent and very reasonable in pricing. Would recommend Ocala VW and Danny & Travis in a heartbeat. More
by barbeau
April 06, 2022
Made us feel very comfortable and listened and worked with us on what we wanted with us on what we wanted More
by jillwill0407
April 06, 2022
Working with Carlos was a pleasure. He makes sure the customer is satisfied and works to fix any potential issues or concerns. I'm happy with my 2019 Mini Cooper and would come to He makes sure the customer is satisfied and works to fix any potential issues or concerns. I'm happy with my 2019 Mini Cooper and would come to work with Carlos in the future. More
by GMGATES7
April 05, 2022
Malaun Humbert was very helpful and attentive. We had a time constraint and he kept us posted in a timely manner. I really like how VW of Ocala details the car after each visit. Thank you! We had a time constraint and he kept us posted in a timely manner. I really like how VW of Ocala details the car after each visit. Thank you! More
by MAlexander
April 05, 2022
The staff, service and dealership are outstanding. Danny is always very professional and a pleasure to work with. Danny is always very professional and a pleasure to work with. More
by T Peterson
Employees Worked With
April 03, 2022
Great experience here! The process was easy and both the salesman Chris, and TJ in finance, were laid back and straight forward. The process was easy and both the salesman Chris, and TJ in finance, were laid back and straight forward. More
by kittypost
Employees Worked With
April 03, 2022
Dealership is clean, the staff are polite and knowledgeable. Management , technicians treat you the way a customer should be treated. The car was ready when requested, washed and ready to go. knowledgeable. Management , technicians treat you the way a customer should be treated. The car was ready when requested, washed and ready to go. More
by drossmann
Employees Worked With
