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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
March 14, 2022
Carlos was so helpful and made the lease buyout process quick and easy! Everyone at VW of Ocala is always so helpful and welcoming! quick and easy! Everyone at VW of Ocala is always so helpful and welcoming! More
by k.fernandez796
March 14, 2022
Chris made my buying experience enjoyable and stress free. He was highly knowledgeable and answered all of my questions. Recommend Volkswagen of Ocala and working with Chris! free. He was highly knowledgeable and answered all of my questions. Recommend Volkswagen of Ocala and working with Chris! More
by brooke_L
Employees Worked With
March 13, 2022
Up front and honest, knowledgeable and enthusiastic about the whole process. Considerate and professional, showed me what was available within my budget without trying to upsell. Made the whole purchasing pr the whole process. Considerate and professional, showed me what was available within my budget without trying to upsell. Made the whole purchasing process seamless and efficient. I never felt as if there was anything being taken for granted or judgements were being made. All about great salesman and a good dealership. Thanks for one of the simplest and fun car buying experiences I've had. More
by Cyanide5977
March 13, 2022
From the time I left my car to the entrance, received warm welcoming: calling me by my name, Miss Sandy. The Dealership was brightly lit and clean. Everyone working as a team member. Just purchased a warm welcoming: calling me by my name, Miss Sandy. The Dealership was brightly lit and clean. Everyone working as a team member. Just purchased a 2017 Beetle. Miss Sandy More
by Sandra Arebalo
Verified CustomerEmployees Worked With
Joe Fulner, Rachael Mack
March 13, 2022
Excellent service Good people and dedicated to helping people with getting the finances they need people with getting the finances they need More
by MCKENZIEOCL
March 13, 2022
Shawn was a pleasure to talk to and do business with. He was quick with answers to our questions and I felt very much that we were well taken care of. I highly recommend VW of Ocala and Shawn in partic He was quick with answers to our questions and I felt very much that we were well taken care of. I highly recommend VW of Ocala and Shawn in particular. This will be my fourth VW over many years and I've never been disappointed in their products. I am quite happy and confident in making the transition to EV with VW. Thanks - More
by denrambo
Employees Worked With
March 13, 2022
We drove all the way from Orlando to buy our car from Shawn. We had a very good experience. Thank you. Shawn. We had a very good experience. Thank you. More
by chiekorambo
Employees Worked With
March 12, 2022
I always love when I come to Volkswagen for my car services. I feel appreciated and as if my car is in good hands. They aren't pushy either which is a big thing with car dealerships and service depart services. I feel appreciated and as if my car is in good hands. They aren't pushy either which is a big thing with car dealerships and service departments. More
by MIAAMARIEE101
Employees Worked With
March 12, 2022
I’ve had VW since 2012. From Jodi on the phone to Danny and Heather in the service department my experience was excellent From Jodi on the phone to Danny and Heather in the service department my experience was excellent More
by debandduffy
