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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
February 24, 2022
Danny was very professional, helpful, and thorough in making sure that my VW Final Edition Beetle was well cared for during the oil change. making sure that my VW Final Edition Beetle was well cared for during the oil change. More
by KSFRIEBEL
Verified CustomerEmployees Worked With
February 23, 2022
This is the third car we buy at VW of Ocala they have always helped us out and have always been straightforward. Shawn was a great help. always helped us out and have always been straightforward. Shawn was a great help. More
by Daniel & Lauren
February 22, 2022
Shawn was awesome this was the 4th car we have gotten from VW Ocala and second one from Shawn, he’s wonderful and the whole team is as well! Life time customers for sure ! from VW Ocala and second one from Shawn, he’s wonderful and the whole team is as well! Life time customers for sure ! More
by Laurenperez1219
February 18, 2022
Attention and unbelievable service. Always kind and ready to help in every step so much in services that in buying the best car possible. Don't change this dealer for anyone else. Always kind and ready to help in every step so much in services that in buying the best car possible. Don't change this dealer for anyone else. More
by Yo
February 17, 2022
I cannot be any happier with the customer care Rachel and the team has given. From the beginning to the end it has been smooth. She went above and beyond to accommodate my families needs and I am forever gra the team has given. From the beginning to the end it has been smooth. She went above and beyond to accommodate my families needs and I am forever grateful. I will recommend Ocala VW to anyone. Thank you Rachel. More
by Raquel Bell
Employees Worked With
Rachel
January 19, 2022
Great place! Shawn Girton was very helpful and promt when I asked for pictures of a vehicle. I asked for pictures of a vehicle. More
by Heather51698
January 19, 2022
Good customer service very nice and very informative had me in and out in no time me in and out in no time More
by Dusty
January 19, 2022
El trabajo del Sr. Carlos Martinez fue excelente. Nos orientó sobre diferentes alternativas de acuerdo a nuestro presupuesto. orientó sobre diferentes alternativas de acuerdo a nuestro presupuesto. More
by Tony Mangual
January 16, 2022
We had a wonderful experience in this dealer. We spoke with Carlos who is an amazing person and sales person. Always looking out for you and making sure the sales experience was smooth, fun, and they you with Carlos who is an amazing person and sales person. Always looking out for you and making sure the sales experience was smooth, fun, and they you understood everything that was going on. He was so humble, genuine, and we felt so at peace dealing with him. He was truly amazing. We live our Pacifica and would defensively do business with VW of Ocala any day! Carlos constantly kept in touch with us before, during and even after we got our car by texting us making sure we got home ok. I will be referring people to this dealer thanks to Carlos. More
by Andrea Salazar
