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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
November 26, 2020
Arrived for a recall. Departed in an upgrade. Thanks, Brett, for organizing the surprise. Thanks, Luciano, for carrying out the details. And TJ, thank you, for turning their vision, into a reality! Brett, for organizing the surprise. Thanks, Luciano, for carrying out the details. And TJ, thank you, for turning their vision, into a reality! More
by WE N DY
Employees Worked With
Brett Coble, Luciano Galindez, TJ Richmond, Tj Richmond
November 17, 2020
Fantastic experience at Volkswagen of Ocala. Irish Bedaw is the man. Easy, quick, efficient!!! I was in and out of there in an hour and very happy. is the man. Easy, quick, efficient!!! I was in and out of there in an hour and very happy. More
by Deeznoles
Employees Worked With
Irish Bedaw, Michael "Irish" Bedaw
November 14, 2020
I love my 2020 Tiguan!! Carlos was my salesman and he was so patient, as I was looking at several different vehicles. I never felt rushed! He was professional and personable!! Joe in finance was great was so patient, as I was looking at several different vehicles. I never felt rushed! He was professional and personable!! Joe in finance was great as well! Everyone you come across at the dealership greets you and makes you feel welcomed! More
by JennTx31
Employees Worked With
Other Employees :
Carlos Hernandez and Joe Fulner , Joe Fulner
November 11, 2020
I love my VW, although I did not receive the hood bra as discussed while making the deal! Was a bit disappointed at that, but otherwise the process was good. discussed while making the deal! Was a bit disappointed at that, but otherwise the process was good. More
by TF
Employees Worked With
Lucianno
November 09, 2020
Victor! Thank you for an amazing car buying experience! My husband is very happy with his new Jetta! I will send people your way because I know they will be treated right with you! Thank you again!! My husband is very happy with his new Jetta! I will send people your way because I know they will be treated right with you! Thank you again!! More
by Andy197137
Employees Worked With
Spencer Steele, Gene Pilarczyk, Alexander Maldonado, Marek Struller
October 25, 2020
We have purchased Vw’s from this dealership and have always been impressed with their knowledge of the vehicles and keeping their customer informed. We purchased a new 2021 Atlas and was impressed with always been impressed with their knowledge of the vehicles and keeping their customer informed. We purchased a new 2021 Atlas and was impressed with the size and options. More
by P74065
Employees Worked With
Luciano Galindez, sales
October 14, 2020
The overall experience at the dealership was warm, friendly and inviting. I went to have my 2019 Tiguan serviced but ended up driving home a new 2020 Tiguan. Truly, from the gentleman who greeted me i friendly and inviting. I went to have my 2019 Tiguan serviced but ended up driving home a new 2020 Tiguan. Truly, from the gentleman who greeted me in the service entrance, inside service manager, sales and finance staff, all were courteous and charming to deal with. More
by Beth
Employees Worked With
Victor Haddad
September 21, 2020
Phenomenal!!! This was by far the best and easiest car experience ever. Jason and Joe are amazing!! Thank you so much!! I will definitely recommend anyone looking for a vehicle to come straight to you guy experience ever. Jason and Joe are amazing!! Thank you so much!! I will definitely recommend anyone looking for a vehicle to come straight to you guys!! More
by Cguy
Employees Worked With
Jason Norvel, Joe F.
