Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,624 reviews
February 20, 2024
My last experience at VW was good. The sales person Shawn was super helpful patient and knowledgeable about the product. I would recommend VW and definitely send potential buyers to The sales person Shawn was super helpful patient and knowledgeable about the product. I would recommend VW and definitely send potential buyers to work with Shawn. So far my vehicle is good and I am enjoying everything about this VW Sport Atlas. More
by kriggs60
Employees Worked With
February 18, 2024
Dealership was very clean. Everyone was very friendly, Shawn was on top of everything and very kind Everyone was very friendly, Shawn was on top of everything and very kind More
by bobtruline
February 17, 2024
Carlos was awesome! He helped make our buying experience easy and hassle free. I highly recommend buying your next vehicle here! He helped make our buying experience easy and hassle free. I highly recommend buying your next vehicle here! More
by hannahmariegrace
February 17, 2024
When I pulled into the service bay, I was greeted immediately. My car was there a long time. When it was supposed to be ready, I was told that another part was needed. I wanted the repair of whate immediately. My car was there a long time. When it was supposed to be ready, I was told that another part was needed. I wanted the repair of whatever required the extra part to be cancelled but was told it couldn't be since they'd started it. The new part took a very long time to come in. My phone calls to Tyler were not always returned which frustrated me. When I did talk to him he was pleasant. When I finally talked to the dept. manager, Danny, I felt that everything moved more smoothly. Danny returns calls! More
by jb
February 17, 2024
Everyone was helpful and kind. Shawn was easy to talk to and was knowledgeable and professional. The location was nice and clean as well. Shawn was easy to talk to and was knowledgeable and professional. The location was nice and clean as well. More
by tiffanydwarner
Employees Worked With
Verified CustomerFebruary 15, 2024
Very welcoming staff. No pressure sales. William was very helpful. This is my fifth time buying from this dealership... always a pleasure. No pressure sales. William was very helpful. This is my fifth time buying from this dealership... always a pleasure. More
by Nick E.
February 15, 2024
I had a fantastic experience at this dealership! Shawn Girton was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smoot Shawn Girton was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend Volkswagen of Ocala to anyone in the market for a new car. More
by LAWCRIMINALJUSTICE93
February 15, 2024
It took almost 3 hours to get a regular oil change. Staff was not very organized. Didn't seem to know how to do their job. Staff was not very organized. Didn't seem to know how to do their job. More
by ddavis3920
