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Volkswagen of Ocala
Ocala, FL
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,624 reviews
February 14, 2024
Amazing service. Service advisor Caleb always kept me in the loop about my vehicle. The service manager Danny is also very understanding about the customers concerns. Service advisor Caleb always kept me in the loop about my vehicle. The service manager Danny is also very understanding about the customers concerns. Highly recommend coming here. I will be returning. Thank You! More
by justinallanking707
February 14, 2024
It's always a great service and experience. Caleb is the best. He always find a way to pleased and help the customer with any needs and will find the best deal. I won't take my car anywhere els Caleb is the best. He always find a way to pleased and help the customer with any needs and will find the best deal. I won't take my car anywhere else. VW of Ocala is my place More
by svazquezrn
Verified CustomerFebruary 14, 2024
I had a great experience from the moment I walked in up until the moment I walked out. Everyone was very helpful and the services provided on my vehicle were excellent until the moment I walked out. Everyone was very helpful and the services provided on my vehicle were excellent More
by TINALEITE13
February 14, 2024
Service was helpful and patient with us while we went and enjoyed lunch and they did their work. enjoyed lunch and they did their work. More
by RandyL
February 12, 2024
Please check the reviews I did last week. They were excellent! No more contacts about trading please!!! They were excellent! No more contacts about trading please!!! More
by ddavidson5830
February 11, 2024
Everything was done professionally and in a timely manner. James was an absolute pleasure to work with. manner. James was an absolute pleasure to work with. More
by diana5319
February 09, 2024
I loved that Carlos listened to me and really helped me get into the car that I wanted. The customer service was excellent and would highly recommend him and the dealership. get into the car that I wanted. The customer service was excellent and would highly recommend him and the dealership. More
by Candacerich34
Employees Worked With
February 08, 2024
Ask for Sean! My husband and I had an excellent experience with him. He is a great listener; answers questions honestly and thoroughly; and is very patient with t My husband and I had an excellent experience with him. He is a great listener; answers questions honestly and thoroughly; and is very patient with the decision making process. I highly recommend him and Gottel VW. More
by theresa.gianfortune
Employees Worked With
February 04, 2024
Shawn was a pleasure to work with. I recommend him to anyone looking to purchase a vehicle. The process was easy and hassle-free. Thank you I recommend him to anyone looking to purchase a vehicle. The process was easy and hassle-free. Thank you More
by budnas08
Employees Worked With
