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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
September 08, 2023
Ms Cecili Ortiz was extremely helpful and knowledgeable about my new purchased 2023 Jetta SE. She answered every question we had about the car. Ms. Ortiz is someone I would want to work for me. She is a about my new purchased 2023 Jetta SE. She answered every question we had about the car. Ms. Ortiz is someone I would want to work for me. She is an asset to VW. She also came to work on her day off because she wanted to hook up the navigation and Sirius Radio from my phone to the car. I would recommend her to anyone I know who is looking for a new car. Ms. Ortiz has a great personality which goes a long way too. More
by lindau2u
Verified CustomerEmployees Worked With
Cecili Ortiz
September 08, 2023
I drove all the way from Jacksonville to purchase a vehicle from Shawn. He was extremely professional and made the entire car buying process simple and efficient. I was at the dealership a total of 1 h vehicle from Shawn. He was extremely professional and made the entire car buying process simple and efficient. I was at the dealership a total of 1 hour and 15 minutes. The quickest it has ever taken to purchase a vehicle In my life. Of course most of the details were handled the day before over the phone, text, and email. Thank you Shawn, a job well done and I appreciated your attention to detail with every aspect of the sale. More
by jeff@fotographic.net
Employees Worked With
September 05, 2023
Working with Carlos was a great experience, he was very knowledgeable and respectful at all times. Thank you Carlos! knowledgeable and respectful at all times. Thank you Carlos! More
by Arelis
Employees Worked With
September 05, 2023
I appreciated Cecili’s knowledge and kindness during my service. I was experiencing issues with my previous vehicle (which I purchased from the same Volkswagen in 2021) and she guided me through the whole service. I was experiencing issues with my previous vehicle (which I purchased from the same Volkswagen in 2021) and she guided me through the whole process. I have recommended many people to Cecili at Volkswagen of Ocala. If you’re in need of a new vehicle please go see Cecili! More
by Maria Cardenas
September 05, 2023
Shawn was courteous and patient while working with me through the numerous questions I had. He definitely helped me obtain the vehicle I wanted for a price that I could afford. through the numerous questions I had. He definitely helped me obtain the vehicle I wanted for a price that I could afford. More
by Britt Nichole
Employees Worked With
September 01, 2023
Would purchase from this dealership again, and recommend to my friends. They did an awesome job to get me the car I was looking for. to my friends. They did an awesome job to get me the car I was looking for. More
by mylindiag
