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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
May 19, 2023
Hopping out of a tow truck with one tail light on my 2002 Beetle I felt unsure also nervous (so many brand new cars way above my budget). I was greeted as some one opened a door for me and knew my name 'Good Beetle I felt unsure also nervous (so many brand new cars way above my budget). I was greeted as some one opened a door for me and knew my name 'Good morning MISS pinder' your hear for your key program appointment at 10:30a ? Shaken I said yes. I was so so early with no problem I was told option I was given choices and than so shocked he stated we have Uber that can take you any place 😀 just let us know and at no cost to you. He escorted me to this massive comfortable looking waiting room it had a nice old model and smooth red new model VW sets in it tv, cafe bar, water bar also a full vending machine with affordable snack I got a peanut butter set for. 1.00$ I also had a cappuccino and than bubbly water and regular water. The Kleenex felt like a bunch of clouds. It was great.. I even got a gifted VW hat and VW flower for my beetle (Sputter). More
by PINDER3521@GMAIL.COM
Verified CustomerEmployees Worked With
Daniel
May 17, 2023
Not impressed with the salesman. Felt he was sloppy and unprofessional. Dealership very clean. F&I gentleman is great!! Felt he was sloppy and unprofessional. Dealership very clean. F&I gentleman is great!! More
by RONALDPEKINS
May 16, 2023
Cicily was great! She was patient and very clear in all communication. She was a pleasure to work with, I'm very happy she was my sales lady!! She was patient and very clear in all communication. She was a pleasure to work with, I'm very happy she was my sales lady!! More
by nicole.allegra
Employees Worked With
Cecili Ortiz
May 14, 2023
Always a pleasure dealing with what’s wagon service. Danny Schlenker is always so attentive. He explains things thoroughly. Nice guy. Danny Schlenker is always so attentive. He explains things thoroughly. Nice guy. More
by SCHLENKER0
Employees Worked With
May 13, 2023
The appointment for service was very smooth and timely. We needed the service prior to traveling out of town. It was serviced, washed and ready to go a little sooner than we expected. We needed the service prior to traveling out of town. It was serviced, washed and ready to go a little sooner than we expected. More
by FKPRIJATEL
Employees Worked With
May 13, 2023
Went in for service and this time, decided to actually looking for a second vehicle. Everyone left me alone, which was great. I approached Cecili and she was so super nice and helpful. looking for a second vehicle. Everyone left me alone, which was great. I approached Cecili and she was so super nice and helpful. More
by Vickiaholt
Employees Worked With
Malaun Humbert, Frank Bradley, Cecili Ortiz
May 12, 2023
The dealership employees are great. But no loaner is lame. My 2022 truck has the worsst breakes ever. But no loaner is lame. My 2022 truck has the worsst breakes ever. More
by ASHLEYMURRAYMUA
Employees Worked With
May 12, 2023
3 NEver was greeted when I got there. .. car wasn't wash and they left old sticker in windshield with a sticky residue .. car wasn't wash and they left old sticker in windshield with a sticky residue More
by NBVELEZ1962@YAHOO.COM
