Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Contact Dealership
View Awards

5135 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 1,635 reviews

May 16, 2023

Cicily was great! She was patient and very clear in all communication. She was a pleasure to work with, I'm very happy she was my sales lady!! More

by nicole.allegra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecili Ortiz
Report | Print
May 18, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Cecili. Please let us know if we can help again in the future.

May 14, 2023

Always a pleasure dealing with what’s wagon service. Danny Schlenker is always so attentive. He explains things thoroughly. Nice guy. More

by SCHLENKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Danny.

May 13, 2023

The appointment for service was very smooth and timely. We needed the service prior to traveling out of town. It was serviced, washed and ready to go a little sooner than we expected. More

by FKPRIJATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Volkswagen of Ocala responded

Thank you for the review. Hopefully next time we can earn 5 stars.

May 13, 2023

Went in for service and this time, decided to actually looking for a second vehicle. Everyone left me alone, which was great. I approached Cecili and she was so super nice and helpful. More

by Vickiaholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert, Frank Bradley, Cecili Ortiz
Report | Print
May 15, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Cecili and our team.

May 12, 2023

Some initial confusion and frustration when the car was dropped off. We worked through it. Most expensive alternator I have ever replaced. More

by Msnow613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Report | Print
May 15, 2023 -

Volkswagen of Ocala responded

Thank you for the review. Yes unfortunately over the last year or so, everything has become a little more pricey.

May 12, 2023

The dealership employees are great. But no loaner is lame. My 2022 truck has the worsst breakes ever. More

by ASHLEYMURRAYMUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Volkswagen of Ocala responded

I am sorry a loaner was not available. Thank you for the review.

May 12, 2023

3 NEver was greeted when I got there. .. car wasn't wash and they left old sticker in windshield with a sticky residue More

by NBVELEZ1962@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Garcia
Report | Print
May 15, 2023 -

Volkswagen of Ocala responded

Thank you for the review and I will make sure that they know the vehicle was not washed.

May 10, 2023

Danny is always extremely helpful! We have been coming to VW service for years and he is the best! More

by alie_15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Danny and the VW service team.

May 07, 2023

Sales persons were excellent will come back to get car serviced in future so far are whole experience was good. More

by MMIC44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecili Ortiz
Report | Print
May 08, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

May 06, 2023

carlos is the best salesman, made the whole process so easy and stress free. they are lucky to have him!! also management is awesome too. they are run very well and staff seems to be happy More

by brittanstead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Bradley
Report | Print
May 06, 2023 -

Volkswagen of Ocala responded

Thank you for the 5-star review! We are very lucky to have Carlos. Congratulations to you and enjoy your new vehicle.

1
...
62
63
64
...
164