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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
May 01, 2023
Always a great experience. Danny is very attentive and makes sure to stay in contact and keep you updated. Danny is very attentive and makes sure to stay in contact and keep you updated. More
by JGHELTON08
Verified CustomerEmployees Worked With
April 30, 2023
I have had nothing but good experiences with VW Ocala both from a sales and service standpoint. both from a sales and service standpoint. More
by stephendiamond
April 30, 2023
Nice, reliable, professional, clean, friendly staff. Affordable prices, they work with you to give best price. Affordable prices, they work with you to give best price. More
by abuela905
April 27, 2023
Welcomed as soon as pulled into service lane. Treated within kindness and hung out for over two hours. I did need butler service in addition to first 2022 Tiguan Service appointment. Comfortable Treated within kindness and hung out for over two hours. I did need butler service in addition to first 2022 Tiguan Service appointment. Comfortable area to wait. More
by NANCYF0
April 26, 2023
My service was started timely and I was kept updated on the status of my service.. the status of my service.. More
by HALL8883
Employees Worked With
April 25, 2023
Just answered your survey! Like this dealership bought May 2020 from Chapman VW in Scottsdale . . . came here Oct. 21 Like this dealership bought May 2020 from Chapman VW in Scottsdale . . . came here Oct. 21 More
by spreliableins
Employees Worked With
April 23, 2023
Great car buying experience. Everything was done as promised and no games. The team was very respectful. Everything was done as promised and no games. The team was very respectful. More
by djd_2016
Employees Worked With
April 23, 2023
Carlos helped this teacher get the car off her dreams. He went above and beyond to make the car happen. His commitment to helping customers makes me feel so good about this dealership. I am grateful we fo He went above and beyond to make the car happen. His commitment to helping customers makes me feel so good about this dealership. I am grateful we found them and Carlos. My dream car is in my driveway! More
by maureen
