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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
April 08, 2023
Since the beginning Carlos was very helpful answering all my question and providing good information about all the available options ... he took good care of us during all the process from the beginning to t my question and providing good information about all the available options ... he took good care of us during all the process from the beginning to the end with NO pressure at all to buy any product ... I found that very assertive of him More
by JY
Employees Worked With
Verified CustomerApril 07, 2023
Kept me informed the whole time as to what was going on with my vehicle with my vehicle More
by HOPESHAW2009
Employees Worked With
April 07, 2023
Caleb is a professional among professionals. I was overwhelmingly impressed by his knowledge and service. He’s due a promotion!!!! Mike Siegle I was overwhelmingly impressed by his knowledge and service. He’s due a promotion!!!! Mike Siegle More
by mksiegs1
Employees Worked With
Other Employees :
Malaun Humbert, Daniel "Danny" Gonzalez
April 06, 2023
I didn’t have an appointment but the accepted my car and correct the problem in 2 hours. The technician even sent me a video explaining me the situation when the problem was found. correct the problem in 2 hours. The technician even sent me a video explaining me the situation when the problem was found. More
by jyulfo
Employees Worked With
April 04, 2023
Great service and quality. Excellent customer service and great waiting area. All employees are very kind and attentive. Excellent customer service and great waiting area. All employees are very kind and attentive. More
by Desiree
Employees Worked With
April 03, 2023
The service department employees are always courteous and the service is completed in a timely manner, plus I get a free car wash! the service is completed in a timely manner, plus I get a free car wash! More
by Steve
Employees Worked With
