Volkswagen of Ocala

Shawn did an excellent job making sure helping to get me in the car that I wanted. He did a excellent job.i will definitely recommend Volkswagen of ocala to anyone looking for a good deal on a car. in the car that I wanted. He did a excellent job.i will definitely recommend Volkswagen of ocala to anyone looking for a good deal on a car. More

My wife and I purchased a used car from VW of Ocala and have had a very positive experience before, during, and after the sale. We live in Orlando and I saw this car online that matched what I had been loo have had a very positive experience before, during, and after the sale. We live in Orlando and I saw this car online that matched what I had been looking for. Because my wife was unable to drive due to a vision issue, I pulled a trailer to Ocala with the intention of buying vehicle if everything checked out. We test drove the car and decided to buy it. Our salesman was Mike "Irish" Bedaw and he treated kindly with respect. The finance manager we dealt with is former pro bowler John Fulner who also treated us fairly without pressure. But the story doesn't end here. As I said, I trailered the car home and after unloading, my 20yo daughter comes out to check it out and asks why there is no sound from the radio. When we test drove the car, we never even tried the radio. Doh! As it turned out none of the systems requiring audio worked. No phone, no navigation, no radio. I thought back to the paper I had signed saying this was an "as-is" used car sale. I called Irish to ask if there was anything that could be done, and he checked with his manager (also named Mike) and I was told to bring the car back and they would see what they could do. I left the car for 2 days and it was repaired by replacing an amplifier at no charge. I am very happy with how I have been treated and would highly recommend VW of Ocala. More

We absolutely love our new Tiguan and can’t say enough about our experience with our VW Ocala. Our salesman Shawn was awesome and made the entire experience enjoyable from first stepping on the car lot to about our experience with our VW Ocala. Our salesman Shawn was awesome and made the entire experience enjoyable from first stepping on the car lot to walking us through using all of our new cars features after the buying process. The finance department worked with us to find the best payment terms and we’re able to secure a lower rate than what we were expecting. We were looking for a car loaded with safety features, fun to drive, and had great styling. The R-Line trim package on the Tiguan was exactly what we were looking for. We couldn’t be happier with our purchase and our entire experience with VW of Ocala. Thank you!!!! More

First time at Ocala VW. We were impressed by everyone’s professionalism. The Atlas received excellent care. VW of Ocala will become our regular dealer. We were impressed by everyone’s professionalism. The Atlas received excellent care. VW of Ocala will become our regular dealer. More

Caleb is an excellent service professional, Josh in service did a great job on my car! service did a great job on my car! More

Carlos helped us a lot at a very emotional time in our lives. He waited for us until the last minute to close the deal and still treated us like he had all the time in the world. lives. He waited for us until the last minute to close the deal and still treated us like he had all the time in the world. More

Carlos was a very nice seller, willing to explain the car features as needed, thank you features as needed, thank you More

This was the best car buying experience I've ever had! Carlos was very helpful and communicated with me through it all, and even personally delivered it to my door! I love my new car! Thanks Carlos and Carlos was very helpful and communicated with me through it all, and even personally delivered it to my door! I love my new car! Thanks Carlos and team! More

Every aspect of the service visit was as good as it could get. All required and recommended servicing was completed quickly and got me out the door totally pleased. My service rep Danny Schlenker was outst get. All required and recommended servicing was completed quickly and got me out the door totally pleased. My service rep Danny Schlenker was outstanding as usual. More

Easy, clean, respectful of your time-give detailed video of your vehicle inspection in text or email of your vehicle inspection in text or email More