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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
January 11, 2023
Excellent customer service was provided by Advisor Danny. He was very knowledgeable and friendly. I highly recommend the service department from VW of Ocala. Also A+ to employee Prince always kind and profe He was very knowledgeable and friendly. I highly recommend the service department from VW of Ocala. Also A+ to employee Prince always kind and professional. More
by 1987GNX
January 11, 2023
Excellent customer service, fast response, very kind staff. I felt like they were always willing to answer my questions and find the solution. Is felt welcome. staff. I felt like they were always willing to answer my questions and find the solution. Is felt welcome. More
by alexvponce
Verified CustomerEmployees Worked With
January 11, 2023
Chris was very helpful and knowledgeable throughout the whole process. Joe was also amazing and made the transition smooth and quick! whole process. Joe was also amazing and made the transition smooth and quick! More
by yohann.lebescond
January 10, 2023
The process was seamless and very customer focused. Great group of people and great buying experience. Great group of people and great buying experience. More
by Ryan.keith.carter
January 08, 2023
Caleb is knowledgeable and helpful. 10/10 would recommend. Staff is great, friendly, and very helpful. 10/10 would recommend. Staff is great, friendly, and very helpful. More
by PETTIGREWALLEN
January 08, 2023
The VW Ocala team was very friendly and helpful during the whole purchase experience. Highly recommend the whole purchase experience. Highly recommend More
by Jeremy LeBlanc
Employees Worked With
January 06, 2023
Volkswagen in Ocala is a great place to find the best deals in Ocala on your new or used vehicle. I’ve bought Four cars with the help of Chris Hudson. Thank you, Chris. deals in Ocala on your new or used vehicle. I’ve bought Four cars with the help of Chris Hudson. Thank you, Chris. More
by nyzon3
Employees Worked With
January 06, 2023
It always willing to work around my schedule & if I have any concerns, they are quick to look into it. Danny is always very attentive. any concerns, they are quick to look into it. Danny is always very attentive. More
by ALOPEZ569
Employees Worked With
January 04, 2023
VW of Ocala it’s a great place to get a vehicle they work with you they show you what’s in stock and what fits your budget. I’ve worked with Chris Hudson and he has help me with four cars that I have purchas with you they show you what’s in stock and what fits your budget. I’ve worked with Chris Hudson and he has help me with four cars that I have purchased from VW Of Ocala. Thank you, Chris. More
by nyzon3
January 02, 2023
I am very happy with my new car and the awesome customer service. Shawn went out of the way to make sure we were happy with the vehicle. service. Shawn went out of the way to make sure we were happy with the vehicle. More
by mikah
Employees Worked With
