Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,635 reviews
December 18, 2022
Carlos was extremely helpful and understanding when helping find a car that would fit my needs. I highly recommend going to see Carlos for your next car! helping find a car that would fit my needs. I highly recommend going to see Carlos for your next car! More
by Pdkelly
Employees Worked With
Verified CustomerDecember 18, 2022
Shawn was very helpful and went out of his way to help pick out a new vehicle for me. I would highly recommend him to anyone. The process was quick and efficient. I love Volkswagen vehicles and would buy pick out a new vehicle for me. I would highly recommend him to anyone. The process was quick and efficient. I love Volkswagen vehicles and would buy another one from here again. Thank you. More
by mahaq
Employees Worked With
December 18, 2022
Caleb seemed to know a lot about the engine in my car because his car has the same engine. He explained the work that was done to may car very well. because his car has the same engine. He explained the work that was done to may car very well. More
by GRODOFF
Employees Worked With
December 16, 2022
It’s always a pleasure doing business with the best car dealership in central Florida. Shawn and Mike made my car buying experience so easy and fast ! dealership in central Florida. Shawn and Mike made my car buying experience so easy and fast ! More
by dominique.scroggie
December 16, 2022
Amazing service! ! We are from Canada and had a water pump issue on our new to us Volkswagen Atlas. I was blown away of the fact the technician sent a personalized vi ! We are from Canada and had a water pump issue on our new to us Volkswagen Atlas. I was blown away of the fact the technician sent a personalized video of the problem to me. From the greeter at the door to Heather at the desk, I would recommend Ocala Volkswagen to anyone!! More
by BRANDON_015
Employees Worked With
Heather Klopp
December 16, 2022
We came in today looking for a family suv. We knew the vehicle we were looking for and he helped us look at other options. We left with the vehicle we had in mind. But seeing others and having We knew the vehicle we were looking for and he helped us look at other options. We left with the vehicle we had in mind. But seeing others and having someone not try and “sell” us more was a wonderful experience. Shawn was kind, courteous and showed his experience. Tj took care of us with a smile. The whole staff was kind and accommodating to us and our 3 year old. Having a toddler during a car buy experience is never fun but the staff was kind and engaging with her. We are so incredibly happy and appreciative of everyone’s kindness and hospitality. More
by pcskinner13
Employees Worked With
December 13, 2022
Absolutely easy ! Chris went up and beyond to make the process smooth QUICK AND SO EASY. He Definitely stayed true to his word ! True reason he is the salesman of the Chris went up and beyond to make the process smooth QUICK AND SO EASY. He Definitely stayed true to his word ! True reason he is the salesman of the year. Don’t walk but RUN to this dealership wonderful deal and a Nice family smile at the door. More
by Alfred J
Employees Worked With
December 11, 2022
It’s great place to do business great car the Jetta. Will never have another car that doesn’t have a turbo and a great turning radious Will never have another car that doesn’t have a turbo and a great turning radious More
by NLMKS1
Employees Worked With
December 11, 2022
Professional and courteous staff, cleanliness of dealership was excellent, waiting areas were extremely comfortable, Communications regarding problems were very good. dealership was excellent, waiting areas were extremely comfortable, Communications regarding problems were very good. More
by elizdangelo
