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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
December 10, 2022
Excellent service keep us inform and work done in time. .The staff is very friendly and polite .The staff is very friendly and polite More
by vilma_m
Verified CustomerEmployees Worked With
December 09, 2022
Very good service ! Thank you Carlos Hernandez , 100% Feliz con nuestra compra , los recomiendo a todos Thank you Carlos Hernandez , 100% Feliz con nuestra compra , los recomiendo a todos More
by Odenis
Employees Worked With
December 09, 2022
Shawn went above and beyond to make my experience quick and painless. We made the entire deal over the phone and through text messaging while I was at work, so when I got off all I had to do was show up an and painless. We made the entire deal over the phone and through text messaging while I was at work, so when I got off all I had to do was show up and sign. He worked hard to get me to a price I was happy with not only with the purchase but a great price on my trade in. He was super friendly and knowledgeable. Will definitely use him again next time! More
by amy.shelton86
December 08, 2022
The Auto Butler detailing was great ! Excellent job inside and out and tired too. And service tech Danny is the best ! Excellent job inside and out and tired too. And service tech Danny is the best ! More
by MILKSTIFF
December 06, 2022
People there are very attentive and well mannered, it was a pleasant experience!!! Definitely recommended. a pleasant experience!!! Definitely recommended. More
by alberto.martinez035
Employees Worked With
December 04, 2022
Except for adding all the phony PACs like Vehicle Reconditioning etc that all dealers must do to sell a used car. Suck it up and put your total price on the window. If they don't want to pay that ne Reconditioning etc that all dealers must do to sell a used car. Suck it up and put your total price on the window. If they don't want to pay that negotiate the price. More
by pvarley0
Employees Worked With
December 04, 2022
From start to finish the entire new car process was seamless, and met with exceptional service. I would highly recommend calling Chris Hudson if you are looking to purchase a new vehicle. Making the seamless, and met with exceptional service. I would highly recommend calling Chris Hudson if you are looking to purchase a new vehicle. Making the purchase with Chris, and the entire staff at Ocala VW will ensure your new car purchase is everything you want it to be. More
by TacomaTRD2018
Employees Worked With
December 04, 2022
Needed a truck to tow rv trailer and Shawn couldn't have been more helpful! Just a great ez goin guy and got us in a diesel turbo!! been more helpful! Just a great ez goin guy and got us in a diesel turbo!! More
by Howard
Employees Worked With
December 04, 2022
Im very pleased with them ,they treat me extremely well thank you VW of Ocala Fl thank you VW of Ocala Fl More
by DIGDOUGDIG
Employees Worked With
December 03, 2022
Chris is an extreme asset to this dealership. Felt like I was buying a car from a family member. He greeted me at the door with a positive can do smile. He was very patient with me and explained Felt like I was buying a car from a family member. He greeted me at the door with a positive can do smile. He was very patient with me and explained everything to me in a way I could understand. Even offered to buy me lunch while I waited. Chris made this process very easy and stress free. I will definitely be back in the future and will refer my family and friends to this dealership to work with Chris Hudson. Thank you from the bottom of my heart for your very very hard work!! More
by Samantha
