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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
November 23, 2022
Thank you so much for always having awesome service! Carlos was a pleasure to work with. He was definitely knowledgeable and trustworthy. All of the staff was super friendly while we were there. Carlos was a pleasure to work with. He was definitely knowledgeable and trustworthy. All of the staff was super friendly while we were there. More
by Krrsx7672
November 21, 2022
Have been a customer since i bought my 2013 passat then traded in for my 2022 passat. Best dealership in florida was a customer of toyota for 38 years changed to VW better car better dealership. ty Lawrenc traded in for my 2022 passat. Best dealership in florida was a customer of toyota for 38 years changed to VW better car better dealership. ty Lawrence Albin More
by CLALBIN123
Verified CustomerNovember 21, 2022
Great service. Everyone friendly. Answers all my questions. Keep you updated while waiting for your car. Everyone friendly. Answers all my questions. Keep you updated while waiting for your car. More
by k2leen
November 21, 2022
Had a great experience with this dealership. Carlos Hernandez was very helpful and knowledgeable. I would recommend them to anyone. Carlos Hernandez was very helpful and knowledgeable. I would recommend them to anyone. More
by Billy
Employees Worked With
November 20, 2022
The staff was very helpful and nice! I felt like everyone went out of their way to make sure I got what I needed. Thanks! I felt like everyone went out of their way to make sure I got what I needed. Thanks! More
by Nicolelmt31
November 20, 2022
My service advisor, Danny, is the best. He keeps me informed throughout the service while I wait. He keeps me informed throughout the service while I wait. More
by BARSELLDEB
Employees Worked With
November 20, 2022
Danny squeezed us in for a last minute repair even though he was swamped. It was very much appreciated. he was swamped. It was very much appreciated. More
by StephenMinFlorida
Employees Worked With
November 19, 2022
Chris was great to work with. Was up front about everything. And was able to get a deal done. Was up front about everything. And was able to get a deal done. More
by jjeyrock
Employees Worked With
