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Volkswagen of Ocala

Ocala, FL

4.8
1,643 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,643 reviews

October 11, 2022

My experience purchasing a vehicle with Volkswagen has been the best experience ever! Car shopping with two toddlers presents its own challenges however Shawn made the process smooth and easy. I would def More

by rea2224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McGeehan
Oct 11, 2022 -

Volkswagen of Ocala responded

Thank you! Enjoy your new vehicle and thank you for the 5 star review!

October 11, 2022

My experience was of excellent service, I felt confident, the facilities are clean and organized. And everyone was very kind during the purchase process. More

by ramosjanette7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Volkswagen of Ocala responded

Congratulations! Thank you for considering us and taking the time to leave a 5 star review!

October 09, 2022

I went to Volkswagen to purchase my first ever vehicle and Shawn was the perfect person to help me through the process! Awesome customer service and i love my vehicle! More

by chloegabsx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Volkswagen of Ocala responded

That's awesome! Congratulations on your vehicle purchase and thank you for considering us!

October 08, 2022

Being new to Ocala, I am so glad I found them. I was sad to leave my previous dealer in Virginia, but Ocala Volkswagen has made me feel right at home. I’ve had my EOS since 2009 , and with Ocala V More

by Jim lovejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Volkswagen of Ocala responded

We are glad you found us too! We look forward to servicing your vehicle in the future. Thank you for the 5 star review!

October 07, 2022

Went to have my transmission flushed. Service was fast also everything was clean and price was ex. Ty everyone. More

by SHELBYG1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

Awesome! Thank you for the 5 star review!

October 07, 2022

Was very pleased - video of issues was provided - excellent approach - thanks & good job! Will be back for any future work More

by richar982000
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Oct 07, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review! We are looking forward to seeing you in the future.

October 06, 2022

Was not pleased with the outcome of my appointment did not do all the work I called and scheduled More

by Sanorris1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

I spoke with service and it looks like you rescheduled for Saturday to come in as at the time you did not want to do a diagnosis on your vehicle. Please reach out and let the service manager know what you scheduled that was not done. We definitely want to make sure you are taken care of and we did not miss something from your original schedule. Everything in the computer shows that what you asked to be fixed was fixed. Please let us know. Thank you and have a great day.

October 06, 2022

If I have a question he will explain what needs to be done. Thank you Caleb! More

by SRATCLIFF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review. We appreciate it.

October 05, 2022

Great service great customer service as well. I would recommend Ocala Volkswagen for all automotive services. ***** More

by DJ.JOE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Oct 06, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

October 05, 2022

My experience of buying my new 2022 was excellent! Thanks for helping me out. I recommend you to all my family and friends. More

by NHAYNES326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Worthy
Oct 06, 2022 -

Volkswagen of Ocala responded

Congratulations on your new vehicle purchase! We appreciate you considering us and enjoy your new vehicle!

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