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Volkswagen of Ocala

Ocala, FL

4.8
1,637 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,637 reviews

October 06, 2022

Was not pleased with the outcome of my appointment did not do all the work I called and scheduled More

by Sanorris1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

I spoke with service and it looks like you rescheduled for Saturday to come in as at the time you did not want to do a diagnosis on your vehicle. Please reach out and let the service manager know what you scheduled that was not done. We definitely want to make sure you are taken care of and we did not miss something from your original schedule. Everything in the computer shows that what you asked to be fixed was fixed. Please let us know. Thank you and have a great day.

October 06, 2022

If I have a question he will explain what needs to be done. Thank you Caleb! More

by SRATCLIFF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review. We appreciate it.

October 05, 2022

Great service great customer service as well. I would recommend Ocala Volkswagen for all automotive services. ***** More

by DJ.JOE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Oct 06, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

October 05, 2022

My experience of buying my new 2022 was excellent! Thanks for helping me out. I recommend you to all my family and friends. More

by NHAYNES326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Worthy
Oct 06, 2022 -

Volkswagen of Ocala responded

Congratulations on your new vehicle purchase! We appreciate you considering us and enjoy your new vehicle!

October 05, 2022

Shawn Girton was a great help in purchasing my vehicle. Thanks for making this experience a pleasure! More

by Tyrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review. Shawn and VW of Ocala truly appreciate it.

October 03, 2022

We were treated very fairly and they tried to meet all of our wishes. Overall, it was a good experience. More

by Lmeesters62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

October 03, 2022

Everything was transparent, it was a smooth deal. I had all my questions answered, would definitely recommend them. More

by ahmadkamalrmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

October 01, 2022

Very easy to work with. Better experience here than other dealerships which was why I was happy to purchase a car here. More

by Loransc22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Chris Hudson and VW of Ocala.

October 01, 2022

Very friendly and thorough! Carlos was very good to deal with and listened to what I was asking and saying. More

by MargieB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

September 29, 2022

Very helpful. Fair price for trade in. Carlos was extremely helpful in assisting us to pick a new vehicle More

by Renate
Recommend Dealer
Yes
Employees Worked With
Carlos , Heather Klopp
Sep 29, 2022 -

Volkswagen of Ocala responded

Congratulations to you on your new vehicle! Thank you for allowing us the opportunity to help you find your next one.

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