Volkswagen of Ocala

I can call anytime with a problem and they will work me in if necessary. The service is off the hook. in if necessary. The service is off the hook. More

Excellent job getting me in and out in a short amount of time, and absolutely great service by our salesman. time, and absolutely great service by our salesman. More

Nice greeting. Takes vehicle very quickly. Employees very friendly and helpful which is very nice Takes vehicle very quickly. Employees very friendly and helpful which is very nice More

Quality work, knowledgeable service staff, just what I expect to see if I have to go to a dealership. expect to see if I have to go to a dealership. More

Fast with part coming in, took me to work and picked me up when service was completed. All under my warranty. up when service was completed. All under my warranty. More

Danny and the excellent technician took care of it licking-split-thank you for your help! licking-split-thank you for your help! More

Caleb is always friendly and keeps me up on what’s going on. Service is great ! on. Service is great ! More

Everyone there was friendly and very helpful. This is my fifth Volkswagen and was the best dealer experience by far. This is my fifth Volkswagen and was the best dealer experience by far. More

Shawn is so chill and not high pressure. I liked that. He provides answers to all questions or will find the answer. It was a pleasant experience. I would buy a vehicle from him again. A I liked that. He provides answers to all questions or will find the answer. It was a pleasant experience. I would buy a vehicle from him again. As for my first impression of Volkswagen of Ocala. I moved to the area 3+years ago and was told "go see the guys at Volkswagen of Ocala". Well after setting an appointment via online chat, I arrive at the dealership and greeted by Shawn. He goes to find my scheduled sales person. Prior to my arrival my shopping partner arrives and no one greets him at the lobby. Front desk was manned but did not acknowledge a new person in the showroom. I am thankful and impressed by Shawn's chill attitude and acknowledgment of a potential buyer in the show room. There is team work between sales staff and that makes for a great enviroment. However, I feel I should have been scheduled with a Sales Rep that would have been available (Like Shawn). Seems to me by looking around my scheduled Sales Rep was already with someone else. All and All things worked out well. I had a fun experience and will refer my family and friends to Shawn at Volkswagen of Ocala. Thanks Shawn! More

Mr. Shawn welcomed us when we came to Volkswagen of Ocala on a Saturday afternoon. The car we wanted for a test drive was already parked outside. Then we asked to look at two other cars. After the test drive on a Saturday afternoon. The car we wanted for a test drive was already parked outside. Then we asked to look at two other cars. After the test drive, Mr. Shawn helped me to analyze the pors and cons of each option. Finally, we purchased a 2019 used ford edge. Mr. Shawn is a very professional sales expert with great patience and efficiency. I will recommend Shwan to my friends if they want to shop for cars in the future. BTW, Volkswagen of Ocala, this place is so well organized. I can feel the management is of high standard. More