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Volkswagen of Ocala
Ocala, FL
1,644 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,644 reviews
September 17, 2022
They were very helpful in my car buying experience. Carlos was awesome and helped me leave off the lot with a great deal and a great car! Carlos was awesome and helped me leave off the lot with a great deal and a great car! More
by keausha Willis
Verified CustomerEmployees Worked With
September 15, 2022
Excellent, understanding they listened to the customers needs. Very friendly atmosphere. Willing to go the extra mile. Thank you guys!!! needs. Very friendly atmosphere. Willing to go the extra mile. Thank you guys!!! More
by Boricua
September 15, 2022
Great smooth purchase… extremely happy🥰 will recommend they don’t treat you like a money sign…. Shawn and Carlos are amazing they don’t treat you like a money sign…. Shawn and Carlos are amazing More
by Jacky
September 14, 2022
Absolutely awesome… Heather has always been pleasant, helpful and very knowledgeable. TJ in finance was very helpful getting the Auto Butler and maintenance taken care of as well! So far I’m very pleas helpful and very knowledgeable. TJ in finance was very helpful getting the Auto Butler and maintenance taken care of as well! So far I’m very pleased with my purchase and the dealership More
by vgirl1969
Employees Worked With
TJ Richmond , Heather Klopp
September 14, 2022
The staff at the service department is exceptional, from the moment I walked out of the car! the moment I walked out of the car! More
by zanalejo
Employees Worked With
Other Employees :
Beard, Guy (receiving the car), Malaun Humbert
September 14, 2022
AMAZING! INCREDIBLE! Chris was extremely knowledgeable, honest, NO pressure, understanding and worked a deal like no other. I highly recommend him to anyone l INCREDIBLE! Chris was extremely knowledgeable, honest, NO pressure, understanding and worked a deal like no other. I highly recommend him to anyone looking for their next vehicle. More
by Sweetr_22
Employees Worked With
September 13, 2022
This was by far the best experience I’ve ever had buying a car! Carlos was absolutely Great to work with!! He was very knowledgeable, courteous and walked me through the whole process! A huge THANK YOU t a car! Carlos was absolutely Great to work with!! He was very knowledgeable, courteous and walked me through the whole process! A huge THANK YOU to Carlos!! I’d definitely deal with him again on my next vehicle!! More
by MargieB
Employees Worked With
September 12, 2022
I can call anytime with a problem and they will work me in if necessary. The service is off the hook. in if necessary. The service is off the hook. More
by MAYN5138
Employees Worked With
September 11, 2022
Nice greeting. Takes vehicle very quickly. Employees very friendly and helpful which is very nice Takes vehicle very quickly. Employees very friendly and helpful which is very nice More
by BCGOLDENS
Employees Worked With
