Volkswagen of Orange Park

Not a good experience I will tell you the story, you decide. Took '15 EOS to dealership for service (oil change and some warranty items) we purchased the Vehicle, which w I will tell you the story, you decide. Took '15 EOS to dealership for service (oil change and some warranty items) we purchased the Vehicle, which was VW certified, from dealer in June of 2018. It was advertised as having a backup camera. The camera has since stopped working. After being told that we were on the hook for a 4xx service charge for removing the bumper, the backup camera was aftermarket and would not be covered by the warranty. After asking why they didn't know that from just looking at it, i was told there was no way of knowing without removing the bumper. Subsequently, i learned that the VW camera is actually in the emblem on the trunk lid. After further complaining the removed the charge. I was also told that i needed to have the Transmission serviced. I told the service person that i had it done the previous year at the same dealership. He told me that they had no record of it. I told him NO. Upon picking up the vehicle, i should him the receipt, from their dealership, that showed the transmission service. He told me that their system would only show the first four items from a receipt. So i have a broken camera that was sold to me from this dealership and they refuse to honor the warranty. I sit on my tail. More

The process of buying a car is not one I look forward to. Noah made it Easy and enjoyable! He takes care of his customers!!! Noah made it Easy and enjoyable! He takes care of his customers!!! More

Everyone was very friendly day and Noah was very helpful and informative with our selection of the best vehicle to fit our needs. Great team and informative with our selection of the best vehicle to fit our needs. Great team More

Brian King was so knowledgeable friendly and worked so hard to get me in my Rline Tiguan!!! I got the best deal in town! Thank you again. This car is perfect in every way hard to get me in my Rline Tiguan!!! I got the best deal in town! Thank you again. This car is perfect in every way More

Noah and Kolby helped me find the right car for me! Scott, the GM, really did a lot to ensure he had a happy customer! Thanks a lot! Scott, the GM, really did a lot to ensure he had a happy customer! Thanks a lot! More

Noah Grant over at Volkswagen of orange park was such a great help. He made my car buying experience amazing. He is kind, courteous and very knowledgeable. Thanks again Noah and Scot making this deal happe great help. He made my car buying experience amazing. He is kind, courteous and very knowledgeable. Thanks again Noah and Scot making this deal happen! You guys rock! More

Noah was extremely helpful and patient. He answered all my questions and helped me find the perfect Tiguan. I feel great about my purchase at VW or Orange Park. Thank you Noah!! my questions and helped me find the perfect Tiguan. I feel great about my purchase at VW or Orange Park. Thank you Noah!! More

Noah was great. I appreciate his attitude and his willingness to work with me. He was very very helpful. Thank you Noah for making this a great experience. willingness to work with me. He was very very helpful. Thank you Noah for making this a great experience. More

Noah Grant was very helpful and got me into a car quick like I needed. Buying from here was one of the easiest experiences with car buying that I have had. like I needed. Buying from here was one of the easiest experiences with car buying that I have had. More

Was great to work with Noah! Listened to exactly what we asked for didn’t try to sell us on something else. Really polite and helpful we appreciated that while looking with 2 rambunctious boys. Great job asked for didn’t try to sell us on something else. Really polite and helpful we appreciated that while looking with 2 rambunctious boys. Great job More