Volkswagen of Orange Park

Noah provided me with five star service from the initial phone call to getting me ready to drive off the lot. Everyone I dealt with was outstanding. phone call to getting me ready to drive off the lot. Everyone I dealt with was outstanding. More

Noah was a great assistant during my review of VW options. He was considerate, informative, and energetic. I appreciated his time with me and the buying experience at VW of Orange Park. options. He was considerate, informative, and energetic. I appreciated his time with me and the buying experience at VW of Orange Park. More

Brian King was absolutely amazing. I appreciated Brian's transparency about lease pricing and that we were able to come to an agreement via text without me going to the dealership. Once I arrived at the dea transparency about lease pricing and that we were able to come to an agreement via text without me going to the dealership. Once I arrived at the dealership, I only had to sign the papers. No other dealership or sales representative that I called out of the 7 that I contacted were willing to provide out-the-door pricing via text or email without me going to their location. Seamless process. Brian is the best!! More

Brian was very responsive to emails and text messages. He explained the total fees and expenses thoroughly though when questioned, his answers seemed ‘canned’ based on dealer requirements. The day we went to explained the total fees and expenses thoroughly though when questioned, his answers seemed ‘canned’ based on dealer requirements. The day we went to see the car, it was prepped and sitting out front. The test ride went well and we purchased the vehicle at the agreed to price and fees. There were no surprises. Neal was also very helpful. More

Great job good customer service firendly people very happy with my new purchase would recommend to friends and family thanks alot For the vehicle appreciate it. happy with my new purchase would recommend to friends and family thanks alot For the vehicle appreciate it. More

Dealership is great!! Salesman Douglas Bennett was outstanding!! This is the 4th VW I have purchased there, I am very happy!! Great people, great service outstanding!! This is the 4th VW I have purchased there, I am very happy!! Great people, great service More

an amazing car dealer! My experience with Mr. Kumar was amazing because the minute I asked about how could I lease a new car, he made me feel like if i already got it. And he made everything easy for me to amazing because the minute I asked about how could I lease a new car, he made me feel like if i already got it. And he made everything easy for me to finish up all the process and get the car the same day. Thank you! More

Mr David provided world class customer service. He was extremely helpful and constantly keeping me posted on the status of my vehicle. Job well done extremely helpful and constantly keeping me posted on the status of my vehicle. Job well done More

2019 Atlas The purchase process was relaxed and convenient. * Sales: No high pressure sales from Noah Grant. He gave details and options as we requested. When The purchase process was relaxed and convenient. * Sales: No high pressure sales from Noah Grant. He gave details and options as we requested. When we didn't find what we were looking for, he offered other options that were outside our original guidelines, but only after we ask. * Finance: Quick and painless. Doug Sayre made this process easier than any of our previous car purchases. No last minute changes, no hidden charges, clean and to the point. More

Need to be professional I would say she tried to do her best. In my option, she needs to be professional. at attitude of customer care. Jolye and I found a dent on the vechil I would say she tried to do her best. In my option, she needs to be professional. at attitude of customer care. Jolye and I found a dent on the vechile before I took out of it. She promised she will arrange the service schedule within one week and I drove out. And 2 weeks later as of today, I contacted VW orange park and asked regarding a service. Jolye said she will be transferring to Orange Park Hyundai and told me I need to contact the service directly. I feel like VW consider me just as a money... I am so disappointed the VW's customer care... More