Volkswagen of Orland Park

I wanna thank Mariah for helping me recieve the car I really wanted. She made sure she went the extra mile for me to make sure i get the best service possible really wanted. She made sure she went the extra mile for me to make sure i get the best service possible More

I was very well taken care of and I Appreciate their excellent customer service. Tim Sulo was my sales rep and he found me the exact truck I wanted! So thankful for my experience buying my first truck excellent customer service. Tim Sulo was my sales rep and he found me the exact truck I wanted! So thankful for my experience buying my first truck More

The Best Service Department I Have Ever Seen!!! I have been in the automotive industry for over 40 years and this is by far the best service department I have ever seen. Thank you Ed and Sergio. I have been in the automotive industry for over 40 years and this is by far the best service department I have ever seen. Thank you Ed and Sergio. You guy's are the best of the best! More

Volkswagen of Orland, You're the Greatest! My Beetle was serviced last week. I had my fuel door replaced and my car perma sealed. As always, Volkswagen of Orland got the job done quickly. Th My Beetle was serviced last week. I had my fuel door replaced and my car perma sealed. As always, Volkswagen of Orland got the job done quickly. The service was great! The employees are always pleasant and professional! Hillary, you are exemplary! Thanks again, Volkswagen! More

Dorry listened to my needs and found me the car I wanted at the right price! All while having an infant with me through the process! Went the extra mile by being helpful with moving my stuff and the car s at the right price! All while having an infant with me through the process! Went the extra mile by being helpful with moving my stuff and the car seat so I could do the test drives. More

Great quick service. I was a walk-in and the wait was supposed to be 2-3 hours but it was a lot faster than that! supposed to be 2-3 hours but it was a lot faster than that! More

Great service! The Service Department is always great when i bring in my Beetle Bug. They are always friendly, professional and fast! I won't bring my car anywhwer The Service Department is always great when i bring in my Beetle Bug. They are always friendly, professional and fast! I won't bring my car anywhwere else but here. More

Great customer service! Thank you Got key made and working good so far. Will be back to get spare made soon! Happy holidays !!! Thank you again working good so far. Will be back to get spare made soon! Happy holidays !!! Thank you again More

New owner but still a pleasant experience. I have purchased several VW’s at Volkswagen of Orland,I did not know they had changed hands recently, I still felt comfortable with them. They wer I have purchased several VW’s at Volkswagen of Orland,I did not know they had changed hands recently, I still felt comfortable with them. They were friendly and attentive,answered my question and helped me through the process, they were busy,it took awhile but I’m happy. More

Friendly, but "Shady" Warranty Practices Everyone here was very friendly and helpful; however, it seems incredibly shady that you can't purchase a Volkswagen brand Extended warranty at a Volk Everyone here was very friendly and helpful; however, it seems incredibly shady that you can't purchase a Volkswagen brand Extended warranty at a Volkswagen brand dealership...only a 3rd party option is offered. When questioned, it was said to be the "exact same coverage" but then why not just offer the warranty of the brand you are selling?? Also, no more prepaid service contracts (for oil changes, etc) is a real bummer. Removing 1 star for questionable policies. Apparently, it's a new owner from when I originally leased my beetle and while I had a nice experience, there is a bit of foreboding on my mind with this extended warranty issue....only time will tell. More