Volkswagen of Orland Park

Was just okay. Have a small problem the service center has me down wrong mileage. They recorded 27,,467 and the actual mileage was 20,202. I want to notify you of Have a small problem the service center has me down wrong mileage. They recorded 27,,467 and the actual mileage was 20,202. I want to notify you of this so I do not have any warranty issues. Please change the mileage in your system? More

On June 29, I bought a new 2020 Jetta. So far, all seems well. The dealership was very busy yesterday so the sales process took a great deal of time. seems well. The dealership was very busy yesterday so the sales process took a great deal of time. More

Great service as usual. Liked the fast service provided. Will keep getting my car serviced there in the future. And the parts needed for my car were in stock. Thanks Will keep getting my car serviced there in the future. And the parts needed for my car were in stock. Thanks More

Friendly ppl, get you in & out, great service with detail! Glad I was able to come here an get the service I needed done, I looked around at the lot I will be back for more than service next time. I want to co Glad I was able to come here an get the service I needed done, I looked around at the lot I will be back for more than service next time. I want to come back for the work I need done on my vehicle. To see how that will go if I will be constantly coming back for more problems or if it will be a one and done! Well we will see! More

Masks I saw very few people in the service area and the sales floor with masks. Some of these individuals walked within 6 feet of me. You are not in compl I saw very few people in the service area and the sales floor with masks. Some of these individuals walked within 6 feet of me. You are not in compliance with the law. The exception was Sergio. He was wearing a mask and his service was as always 5 stars. If it weren't for him I would be giving you 1 star. More

I brought my car in to have the suspension fixed. Sergio made my appointment and got me in at a convenient time . I was given a courtesy ride home and back to the dealership when the work was fin Sergio made my appointment and got me in at a convenient time . I was given a courtesy ride home and back to the dealership when the work was finished by Joe. Everyone is helpful and friendly at VW. Great service all around! More

jetta Tim Sulo was very helpful in our purchase of a VW Jetta. Hemade sure we were taken care of, and got us answers to all our questions. T.Rooney Tim Sulo was very helpful in our purchase of a VW Jetta. Hemade sure we were taken care of, and got us answers to all our questions. T.Rooney More

Awesome customer service! I went in for annual maintenance. The service team was and is always thorough, kind, and professional! Great dealership with quality service! maintenance. The service team was and is always thorough, kind, and professional! Great dealership with quality service! More

I was happy with my service and the service dept. what I didn’t like was when I picked up my car it wasn’t washed or cleaned. Most dealerships do that. didn’t like was when I picked up my car it wasn’t washed or cleaned. Most dealerships do that. More

Oil change/Problem with trunk This is the first time I was not satisfied with the service at Volkswagen. Along with the oil change, I asked them to check the lock on my trunk and This is the first time I was not satisfied with the service at Volkswagen. Along with the oil change, I asked them to check the lock on my trunk and they gave it back to me the same way I brought it in. When I pick up my car, usually someone goes over everything with me, what was done etc. No one was around. I asked the cashier, if they fixed the trunk, she was very sarcastic and said “Well it’s on the list, I guess it’s fixed”. I was disgusted when I left. Hopefully next time it’s better. More